Fleur De Lys - Didcot

Normally would give this pub a great review but unfortunately due to one member of staff running it on this occasion I was unable to even have a portion of chip... read more Normally would give this pub a great review but unfortunately due to one member of staff running it on this occasion I was unable to even have a portion of chips. I was rudely told that if I hadn’t booked a table I couldn’t order any food. This pub is normally very accommodating even if you haven’t booked for side dishes or snacks outside. Unfortunately Sarah red hair) is incredibly unprofessional and unwelcoming, this is such a shame and something needs to be done about it as I’m not the only person who feels like this.

Met up with other members of my family on Sunday (24th). It was a year ago my older brother got married, so we chose to have dinner here Service at the bar was... read more Met up with other members of my family on Sunday (24th). It was a year ago my older brother got married, so we chose to have dinner here Service at the bar was prompt, no issues there I had studied the menu on the pub's website, so I was pretty certain of what I was going to order The Scotch egg starter was very tasty, and quite substantial in itself. No issues there either I went for the roast lamb dinner. The Yorkshire puddings were huge nearly the size of the old cooling towers at Didcot Power Station! The lamb was both tender and succulent, and the veggies were perfectly cooked, Al dente, just how I like them! Full of flavour For afters, the blackberry apple pie with ice cream was to absolutely die for. Definitely no issues with that either In actual fact, there was nothing at all to find fault with, and I will very happily eat here again Well done to all

Total credit to all the staff last night that we working in very hot conditions but still pulled off amazing meals and service. There were five of us in our par... read more Total credit to all the staff last night that we working in very hot conditions but still pulled off amazing meals and service. There were five of us in our party and nothing was too much trouble even though it was clearly very busy. Fantastic menu, so much to choose from and all cooked beautifully. All of our party said how delicious the food was. A special thanks to Emilia our waitress who made sure that we had everything we wanted and needed. You are a credit to the team.

I visited this restaurant with my partner, daughter, and son-in-law on Easter Saturday. It was our first visit, but definitely not our last. The food was impecc... read more I visited this restaurant with my partner, daughter, and son-in-law on Easter Saturday. It was our first visit, but definitely not our last. The food was impeccable, all homemade which made a huge difference. We had such a great time that we recommended it to my son, who promptly made a reservation for himself and my daughter-in-law that evening. They were also impressed and will be returning. The service from the staff was polite, friendly, and flawless. This is how service should be.

I was very disappointed with my experience at this restaurant, which is unusual for me. The service was slow and when the main meal arrived for our party of 5,... read more I was very disappointed with my experience at this restaurant, which is unusual for me. The service was slow and when the main meal arrived for our party of 5, two dishes had to be sent back. The fillet steak was not cooked to our specifications and was still rare, while another dish was completely wrong. These mistakes meant that we were not all able to eat together. To make matters worse, both the incorrect meal and the replacement were charged on our bill. It wasn't until we questioned it that we received an apology and a reduction on the bill. The customer service and attitude at this establishment need improvement.