Subway - Dewitt
Subway
Description
A local Subway franchise shows clear signs of decline: an aging, poorly maintained interior, a long-broken soda fountain, and frequently rude or inattentive staff. Customers report repeated order errors—especially on ahead orders—refusal to ring up small items, and apparent absentee ownership. Walk-in patrons who closely supervise their builds may have better luck, but the location needs immediate managerial attention to restore cleanliness, consistent food quality and reliable service.
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Do not order ahead. It is guaranteed that they will completely mess up your order. We have got subs with no meat before, salads with no meat before, sauces on the wrong subs, this place is absolute garbage. Mind you, this is EVERY time we order ahead…if you go in and order and walk them through making your order barney style then they seem to comprehend their jobs.There is no excuse for this service other than incompetence. The franchise owner needs to take charge of this establishment and demand their workers provide proper customer service.
I was not really impressed but it’s subway so you kind of half expect low quality. The staff was honestly rude and I did not enjoy my experience. And the pop machine? Why are you not taking care of that? And pick up the place come on now
I visited the Subway in Dewitt, MI, hoping to claim my free sub, as advertised by the corporate office in celebration of their 52 years in business. However, the staff there informed me that they would not be participating in the promotion and would not be giving anything away.
As other reviewers have mentioned, it's best to avoid this subway location. The staff is unfriendly, and the restaurant itself is old and not well-maintained. The soda machine hasn't been fully operational for over six months. The owner seems completely absent, and it feels like he tries to cut corners at every turn. Overall, this place resembles a slumlord-run establishment, and unfortunately, it’s on a downward spiral.
Great
