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Contribute Feedback What Lee C likes about Premier Inn Buxton:
We had a great stay here. The manager was very helpful and friendly when we wanted to check in early. As always, our room was clean and tidy with everything we needed. The hotel is a 5-10 minute walk from the centre of Buxton with plenty of shops along the way. Highly recommend the Pavilion Gardens and the caves, which are just a 20 min walk away. Breakfast was served in the cosy dining area at the front of the build... View all feedback.
What Mark G doesn't like about Premier Inn Buxton:
I stayed at this hotel on a Sunday night a few weeks ago for a golf break. Unfortunately I left an item in the room. I have called over 50 times (which costs local rate plus mobile fee) and have only got through 3 times. They do not return the call as they promise nor do they do anything to return the item even though I have offered to cover any costs. Good rooms and breakfast, just very very poor customer relations. View all feedback.
A nice premier Inn. Room was spacious, clean and comfortable. Looked recently updated. Cosy bar area, friendly receptionist.Reasonably close to the town centre, a short walk away , although it is Buxton, so slightly hilly in parts. Great for short stays .
Local staff and hotel were ok, but Premier Inn customer services is awful, once they have your money. Took ages to reply, reneged on basic promises and generally really unhelpful. Won’t be returning.
It's a Premier Inn, so you know what you are going to get. It's a budget chain, but I can see why so popular. The room was clean and comfortable, the bed was very comfortable and it's quiet. Unusually for a Premier Inn the food is not in a chain pub nextdoor as part of a tie-up deal. We only had breakfast, it was very nice. Free parking, but the carpark is barely adequate. Oh well, barely is good enough. They seem to be not enough members of staff.
Very friendly staff, recommended a few places to visit which was really nice. The only bad thing I'd say was constantly hearing a load sound, i thought it was the air con but switched it off and could still hear it. If you are a lite sleep then it's not ideal. Also can could hear foot steps from the room above.
Modern refits and rooms, bathrooms, super close to hiking spots locations and the town. Family room is super spacious and heating ac works quickly. Snack options available downstairs!
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