Burger King - Devils Lake

I visited last night for dinner, and the place was packed with a busload of kids. There were only three employees working, yet I still received the best Whopper... read more I visited last night for dinner, and the place was packed with a busload of kids. There were only three employees working, yet I still received the best Whopper I've ever had from any Burger King. It looked just like the advertisement. Great job, team! It's nice to see people taking pride in their work.

I went through the drive-thru and was asked to wait, but my order was never taken. After six minutes, I decided to go to Hardee's instead. read more I went through the drive-thru and was asked to wait, but my order was never taken. After six minutes, I decided to go to Hardee's instead.

I waited in the drive-thru for twenty minutes, and when I finally got to the ordering window, I was told they were closed. The website said the drive-thru would... read more I waited in the drive-thru for twenty minutes, and when I finally got to the ordering window, I was told they were closed. The website said the drive-thru would be open until midnight, but it was only 11:58 when I was refused service.

The food was served hot, which was excellent, but the customer service was completely lacking. read more The food was served hot, which was excellent, but the customer service was completely lacking.

I waited at the speaker for nearly six minutes before anyone acknowledged me and said they would be with me shortly. After another three minutes, I was finally... read more I waited at the speaker for nearly six minutes before anyone acknowledged me and said they would be with me shortly. After another three minutes, I was finally able to place my order. I might have understood the delay if there had been a long line, but there were only two cars ahead of me and the parking lot was almost empty. That said, the food was good.