Mash Marrow - Des Moines

This is the most disappointing restaurant experience I've ever had in a Marriott hotel. The food was incredibly bland. I ordered the butternut squash soup of th... read more This is the most disappointing restaurant experience I've ever had in a Marriott hotel. The food was incredibly bland. I ordered the butternut squash soup of the day along with a salad, but instead received a salad without dressing and the incorrect soup. The servers lacked proper restaurant etiquette; you have to request a menu instead of them bringing one to you. They rudely interrupted me while I was ordering and still managed to mix up the food when serving it. I noticed them chatting in a corner, completely ignoring the guests at their tables. Additionally, the wait for food was excessively long; it took 30 minutes just for my soup and salad to arrive. Honestly, you're better off using Uber Eats than dining at this restaurant.

The service and staff were excellent. The Caesar salad was decent, giving it a solid score of 3—edible, but not particularly memorable. The atmosphere resembles... read more The service and staff were excellent. The Caesar salad was decent, giving it a solid score of 3—edible, but not particularly memorable. The atmosphere resembles that of a hotel lobby, which makes sense since that's essentially where the seating is located.

I wish I had realized that this place was more of a hotel lobby providing food rather than a traditional restaurant. It was probably my fault for not researchin... read more I wish I had realized that this place was more of a hotel lobby providing food rather than a traditional restaurant. It was probably my fault for not researching more beforehand. Nevertheless, while the presentation of the food was attractive, it fell short in terms of flavor. Overall, it was a disappointing experience, especially considering the high prices.

The bartender, Michael, is amazing. He's truly the best! read more The bartender, Michael, is amazing. He's truly the best!

We had a wonderful experience with our waiter, who delivered excellent service and didn't rush us at all. Overall, the food was good, but we did encounter one i... read more We had a wonderful experience with our waiter, who delivered excellent service and didn't rush us at all. Overall, the food was good, but we did encounter one issue: the medium steak we ordered was seared on the outside but undercooked in the center. Fortunately, the staff handled the situation promptly and even treated us to our dessert, which was a delicious s'mores tart.