Mash Marrow - Des Moines

Overpriced Valet service $25.00), $3.50 bottles of water in room, $7.00 beer at the bar, NO continental breakfast for exorbitant room rates, horrible mattresses... read more Overpriced Valet service $25.00), $3.50 bottles of water in room, $7.00 beer at the bar, NO continental breakfast for exorbitant room rates, horrible mattresses, stained carpeting. This location is ALL about money, not customers.

We attended a banquet it was set up very beautifully the food was very good the service was great everyone had excellent customer service I felt like royalty an... read more We attended a banquet it was set up very beautifully the food was very good the service was great everyone had excellent customer service I felt like royalty and I will recommend the Marriott to anyone.

Let me start by saying any rating that I give is based on a subjective scale of value and quality. If prices are lower, the food and atmosphere don 't have to b... read more Let me start by saying any rating that I give is based on a subjective scale of value and quality. If prices are lower, the food and atmosphere don 't have to be as good to get a positive review. In this case, Mash and Marrow did not live up to its positive reviews. Prices are relatively high for what you get, and the atmosphere isn 't great. The staff was inattentive and seemed like they had better things to do than take care of guest. I had the crispy pork belly and there was nothing crispy about it. Chewy would be a better descriptor. Downtown Des Moines has a lot of great places to eat. Unfortunately, this is not one of them.

The service and staff were excellent. The Caesar salad was decent, giving it a solid score of 3—edible, but not particularly memorable. The atmosphere resembles... read more The service and staff were excellent. The Caesar salad was decent, giving it a solid score of 3—edible, but not particularly memorable. The atmosphere resembles that of a hotel lobby, which makes sense since that's essentially where the seating is located.

This is the most disappointing restaurant experience I've ever had in a Marriott hotel. The food was incredibly bland. I ordered the butternut squash soup of th... read more This is the most disappointing restaurant experience I've ever had in a Marriott hotel. The food was incredibly bland. I ordered the butternut squash soup of the day along with a salad, but instead received a salad without dressing and the incorrect soup. The servers lacked proper restaurant etiquette; you have to request a menu instead of them bringing one to you. They rudely interrupted me while I was ordering and still managed to mix up the food when serving it. I noticed them chatting in a corner, completely ignoring the guests at their tables. Additionally, the wait for food was excessively long; it took 30 minutes just for my soup and salad to arrive. Honestly, you're better off using Uber Eats than dining at this restaurant.