Kfc - Des Moines

Had issues placing order online. Called the store to notify them of my large order so I wouldn’t have to wait forever. Got to the store and came inside to sort... read more Had issues placing order online. Called the store to notify them of my large order so I wouldn’t have to wait forever. Got to the store and came inside to sort everything out- after some confusion I was YELLED at that I have to go through the drive through. Wish Ashley would have told me that on the phone, or anyone that talked to me at the counter, but this location seems to default to treating people like garbage instead.

Cashier was extremely rude and messed up our order 3 times. They then proceeded to fill our spicy famous bowls to the top with oil which I don't think could've... read more Cashier was extremely rude and messed up our order 3 times. They then proceeded to fill our spicy famous bowls to the top with oil which I don't think could've been done by accident. So now when we open the bowls that oil is going to spill everywhere. And when we asked for her name she refused to give it and closed the window in our face.

They were closed on Saturday at 6 PM. What kind of restaurant closes at this time on a weekend? Their wings are decent, but not worth the price. That was the la... read more They were closed on Saturday at 6 PM. What kind of restaurant closes at this time on a weekend? Their wings are decent, but not worth the price. That was the last straw for me.

The staff are always friendly, and the food is generally delicious and served hot. However, they could improve on their equipment, as it often takes a long time... read more The staff are always friendly, and the food is generally delicious and served hot. However, they could improve on their equipment, as it often takes a long time to get things running smoothly.

Okay, but not as good as it used to be. The biscuits aren't as good, and Popeye's chicken tastes better. Also, the new packaged chocolate chip cookies aren't as... read more Okay, but not as good as it used to be. The biscuits aren't as good, and Popeye's chicken tastes better. Also, the new packaged chocolate chip cookies aren't as good.