Chipotle Mexican Grill - Delray Beach

#1 - Mexican - Delray Beach, #21 - Fast Food - Delray Beach, Vegetarian
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Chipotle Mexican Grill

Chipotle Mexican Grill
3.7 / 5 (6574 reviews)

Description

Frequent patrons of Chipotle are expressing growing dissatisfaction with recent experiences marked by long wait times, declining portion sizes, and service inconsistencies. Customers have noted that online orders seem prioritized over in-person diners, leading to frustration, especially when combined with meager food servings and unresponsive staff. Many have reported receiving tiny scoops of ingredients, which, coupled with inattentive service, has left them wanting more from a once-reliable favorite. As economic pressures mount, regulars are left pondering their loyalty to Chipotle amid concerns over quality and customer care.

Last update: 17.01.2026 from: Caitlin

Feedback

★ 3.7 / 5 from 6574 reviews
dgrady-teacher9099
19.12.2022

I love chipotle, and I like my extra protein, I order it every single time. It costs roughly $5 more. They never give me extra protein when I order takeout. It’s rediculous, I’ve had to go back to have them fix wrong orders 4 out of my last 5 visits. It’s truly disheartening and makes my coworkers and I not want to order here for dinner anymore. Please get it together linton Ave. Please, we love chipotle but can’t take this robbery much longer.

kenny05
19.12.2022

For a person with heavy allergies this place is not even close to allergy friendly. the personal is obviously not trained at all. also for people without allergies, this place is very quickly unlived with its food line.

audra-greenfelder
19.12.2022

Had an experience with the nastiest cashier. He was like a fat version of that guy from Wayne 's World. He got in an argument with another customer about a missing item in a bag before starting with me. I looked in my bag for chips to go with my guac and there where no chips. I thought this was a simple oversight so I just asked, what about my chips? He said he didn 't get that. I said I asked the woman on the line for chips and guac and he told me I did not. Okay my eye starts twitching a bit. He keep assuring I didn 't say that and next thing I knew the manager (or some guy that saw this heading extremely downhill) just handed me chips with a smile. This overweight cashier was sweating profusely and looked like he was about to explode. He also looked not a day over 20 so maybe he is trying out customer service? I don 't think it 's for you bro.

caitlin-gulley
26.09.2025

Decided to give this location another chance, but that was a mistake. I did a mobile order, and was not acknowledged. No hi, no how are you nothing. Then the food was not good. Will continue to go to the one on Atlantic instead. Food: 1 Service: 1 Atmosphere: 1

geoff-liddy-student8
26.09.2025

Picked up dinner order and couldn’t believe how filthy the entire place was, front and back of the house. Trash on the floors, disgusting garbage area and the counter between the kitchen and service area and the line looked like they hadn’t even been wiped down all dayfood, wrappers, etc everywhere. Service: Takeaway Meal type: Dinner Price per person: $10–20 Food: 3 Service: 1 Atmosphere: 1

FAQ

A little farther located is Travel Services of Palm Beach, where you can also access the public transportation.

The restaurant offers free WiFi for its guests.

There is a TV / screen on-site where sporting events are broadcast.

The restaurant also takes credit cards from the common providers for payment.

More information

Suggested nearby restaurants.