Meskel Ethiopian - DeKalb County

HORRIBLE CUSTOMER SERVICE Very Rude. Today I ordered two orders of Asa Goulash on Uber eats and Waited Over An Hour to receive my order. When the Uber driver arrived I noticed that I only had one of the two orders that I purchased so I tried to contact the store and got the voicemail figuring if they still have it sitting there I could go pick it up but I was not able to get in contact with anyone so I contacted Uber eats, and they were able to give me a refund for one of the entrées. I was able to re-order again and after waiting a whole Nother hour I got a notice saying that my order was canceled so I tried to call the restaurant this time I was able to get through and as soon as the woman name Eden who works there answered the phone, she barely let me get a word in edgewise and instantly put me on hold and next thing I knew the phone was disconnected so now I'm out of dinner me and my kids. Do not do not do not support this business. If I could give it -10, stars I would.

Great food with a generous portion,Very filling. Shout out to Helen for her customer service.

Love that it's fresh and it's very reasonable pricesI've literally gone so much it's like I crave it I would love if they did cooking classes because baby I'd be cooking EVERYDAY I will probably turn into a veggie plate

In all it was good food and service. But, the owner’s wife have such a nasty attitude and rude. Why she has unpleasant face every time she is in the restaurant. I really do not like to be served by her. But, the husband attitude and humble personality is always welcoming and makes up for the wife. She should never deal with customers.

Well I been there 3 separate times . The first time, I waited for my food for 25 mins. There were a few customers there and a lot of talking to clients and less attention to the people ordering, but my food was warm and delicious. The second time I came I waited 45 mins inside for my food and the waitress was so into the man she was talking to she basically forgot or didn 't care that I was sitting there waiting for my food. She initially said it would take 15 mins to note that there were only two customers in there. Myself and the man she was so into. When I received my food, it felt like it came straight out of the refrigerator. Cold as ice. From 15 mins to 45 mins and I had to ask how much longer should I have to wait? She says then , Oh, let me check, sorry, thank you, and come again. At this point, I am super angry and didn 't feel like arguing because I worked a 16-hour shift. This last time I came and this was last week. I ordered the veggie platter again. This was the only thing that I ever ordered every time I went. And I usually get 7 to 8 different veggies on this platter. I ordered extra collard greens, green beans, and bread separately. I was only given 5 veggies this time instead of 7 or 8, and they charge me for the three things that suppose to already be on my plate and I didn 't get the extra 3 items that I paid extra to get. So they tied the bag and gave it to me. I went to my car and checked it. I was highly upset ? but I came there in a respectful manner and asked how many veggies you get on the platter? The waitress said 7 to 8. I said ok, so why do I only have 5, and why was I charged for items that were supposed to already be on the platter, and where are the items that I paid for separately? So the nice waitress went to get her manager now. All of a sudden, the manager says they give only 6 to 7. They ran out of some items, but I the customer should not be short on their order without given a discount or substitute to fill their order. In the end they gave me a salad and lentils. But the quality of the food wasn 't the same. It was cold and tasteless except for the greens. They were good. My first experience was ok but the food was good. Since then, it has been a horrible experience.