Arby's - Defiance

I ordered a cheeseburger and I asked to put pickle and ketchup on it so they did but then I got it and I opended it and there?s a big rip on the bottom of the b... read more I ordered a cheeseburger and I asked to put pickle and ketchup on it so they did but then I got it and I opended it and there?s a big rip on the bottom of the bag and all the sauce I didn?t ask for was on there and. I haven?t ate all day them littlerascals

Sandwich was cold and smaller than usual. Fries were cold and cooked in old oil. Food was not good. read more Sandwich was cold and smaller than usual. Fries were cold and cooked in old oil. Food was not good.

My jalapeño toast beef sliders had no jalapeño and the buns were hard the meat was dry and my friend literally got violently sick after the last time I went the... read more My jalapeño toast beef sliders had no jalapeño and the buns were hard the meat was dry and my friend literally got violently sick after the last time I went there.

Took about 10 minutes to get to the speaker to order. At THAT point they told me they couldn 't accept cards. Only cash. I said they should put up a sign well b... read more Took about 10 minutes to get to the speaker to order. At THAT point they told me they couldn 't accept cards. Only cash. I said they should put up a sign well before people are trapped in the que. She responded well I 'm just an employee. They don 't listento us anyway. . It took another 10 minutes to get out of the line not leaving me any time on my 1/2 hour break to go elsewhere.

If Arby's offers an open view of the kitchen, they should ensure the floor is clean, remove the garbage cans, and store cleaning supplies out of sight. On a pos... read more If Arby's offers an open view of the kitchen, they should ensure the floor is clean, remove the garbage cans, and store cleaning supplies out of sight. On a positive note, the staff was friendly. The menu has some great options, but the overall presentation could be improved.