Potbelly Sandwich Shop - Deerfield

#6 - Fast Food - Deerfield, #6 - Seafood - Deerfield, Vegetarian
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Potbelly Sandwich Shop

Potbelly Sandwich Shop
3.7 / 5 (937 reviews)

Description

This restaurant elicits a spectrum of opinions, ranging from disappointment to praise. While some diners lament inconsistencies in order accuracy, leading to sandwiches poorly assembled or missing ingredients, others find solace in the friendly service and fresh ingredients. The price-to-quality ratio has been a frequent complaint, particularly concerning hot dogs and sandwiches that fail to meet expectations. Conversely, some patrons commend the staff for their warm demeanor and suggest that negative reviews may overlook the hard work put in behind the scenes. Ultimately, this establishment presents a complex dining experience that may vary greatly from one visit to the next.

Last update: 17.01.2026 from: Hudson

Feedback

★ 3.7 / 5 from 937 reviews
reyes-cronin
10.11.2022

I know for a fact that this particular Potbelly does not conduct background checks on their employees, which is concerning given the history of some former staff members with substance abuse issues. I visited around 3 PM when there were no other customers. The staff seemed unsure about processing credit card payments. The manager was hiding in the back and didn’t assist the team. My sandwich was left sitting on the counter while the employee focused on taking the next order, despite my repeated attempts to get my payment sorted out. A 5-minute wait should never extend beyond 10 minutes unless the staff is completely incompetent. I ended up leaving in frustration. I would recommend avoiding this location.

tmikonjic
10.11.2022

This restaurant is one of the most challenging places to work, yet the staff is exceptionally friendly. The negative reviews are overstated and unjust. The restaurant uses fresh ingredients and provides outstanding service with a warm smile.

harber-yesenia-1
10.11.2022

An avocado turkey sandwich ordered, but only a regular turkey sandwich. the other ingredients were placed on arta sloppy. I asked no hot paprika and got sharp paprika. overall only a sad experience. two stars for them edible

hudson-rau
18.06.2023

I love potluck dinners. On Tuesday, we had a simple but delicious peasant salad for dinner. The food was fantastic!

bednar-graham
18.06.2023

I absolutely love everything about the bread, sauce, and meat! I really wish we had a location here in Upper Michigan or Port Richey, Florida.

FAQ

A little farther located is Metra-Deerfield Station, where you can also access the municipal transportation.

The restaurant and its rooms are wheelchair accessible and thus usable with a wheelchair or physiological disabilities.

You can also pay for your menus with the common credit cards.

More information

Suggested nearby restaurants.