Potbelly Sandwich Shop - Deerfield

I know for a fact that this particular Potbelly does not conduct background checks on their employees, which is concerning given the history of some former staf... read more I know for a fact that this particular Potbelly does not conduct background checks on their employees, which is concerning given the history of some former staff members with substance abuse issues. I visited around 3 PM when there were no other customers. The staff seemed unsure about processing credit card payments. The manager was hiding in the back and didn’t assist the team. My sandwich was left sitting on the counter while the employee focused on taking the next order, despite my repeated attempts to get my payment sorted out. A 5-minute wait should never extend beyond 10 minutes unless the staff is completely incompetent. I ended up leaving in frustration. I would recommend avoiding this location.

This restaurant is one of the most challenging places to work, yet the staff is exceptionally friendly. The negative reviews are overstated and unjust. The rest... read more This restaurant is one of the most challenging places to work, yet the staff is exceptionally friendly. The negative reviews are overstated and unjust. The restaurant uses fresh ingredients and provides outstanding service with a warm smile.

An avocado turkey sandwich ordered, but only a regular turkey sandwich. the other ingredients were placed on arta sloppy. I asked no hot paprika and got sharp p... read more An avocado turkey sandwich ordered, but only a regular turkey sandwich. the other ingredients were placed on arta sloppy. I asked no hot paprika and got sharp paprika. overall only a sad experience. two stars for them edible

I love potluck dinners. On Tuesday, we had a simple but delicious peasant salad for dinner. The food was fantastic! read more I love potluck dinners. On Tuesday, we had a simple but delicious peasant salad for dinner. The food was fantastic!

I absolutely love everything about the bread, sauce, and meat! I really wish we had a location here in Upper Michigan or Port Richey, Florida. read more I absolutely love everything about the bread, sauce, and meat! I really wish we had a location here in Upper Michigan or Port Richey, Florida.