Subway - Dedham
Subway
Description
In a recent visit to a local sandwich shop, patrons encountered a myriad of frustrations that tarnished their experience. Many reported a lack of accommodation from staff, leading to dissatisfaction over special requests and mismanaged orders. Complaints about the quality of food were prevalent; patrons noted unappetizing, stale ingredients that detracted from the meal. Additionally, service issues surfaced, with several customers expressing disappointment in staff attitudes and dismissive responses. Overall, this restaurant's failure to prioritize customer satisfaction and food quality has resulted in a growing chorus of discontent among its clientele, leaving many vowing never to return.
Feedback
The service was friendly and quick. However, be mindful of the price increases, which may include a hidden COVID-19 surcharge.
I visited this restaurant to have a grilled bun with a salad. Unfortunately, the chicken was bland and had a rubbery texture. The vegetables, including the salad, really needed to be replaced. I requested extra dressing and was charged for it, but I never received the dressing. I've decided that I'll be looking for a simple salad elsewhere in the future.
I added a small amount of meat to everyone's order, but the staff at this place were not very accommodating. I really dislike having to buy subs just to feed my friends.
The girl worked rude, and I couldn't believe that only a girl who worked alone on lunchtime. sis made my sandwich, I asked for a little mayo and she pushed so much on there, I am not in the rule to complain, but really. I understand that she was stressed because you didn't move the employees properly and make them lunch alone, but I'm not happy.

