Sonic Drive-in - Decherd
Sonic Drive-in
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Great place when it's GreatTerrible when it's TerribleSo consistent is a plusBut I ordered food and at least it was all the way wrong ?No we're close to what I order but it's so easy to make my burgerNot like I asked for an off the wall build me a crazy sandwich or somethingBut add mustardNo onions and no lettucePretty simpleMayo mustard no ketchupNo pickles and no tomatoes is what I gotSo I mean to say a dr pepper no ice is never wrongBut maybe if the older sandwich bags were used instead of wraps then someone could have a 1/2second to check a burger to see if correctHit and miss but I'll always go back food qualityNot McDonald's fake plastic whatever they serveAt least manager cared to say we can fix this situation and did and love it cause mistakes happen
I clearly noticed that my order was mistakenly given to the wrong car, and although the person had their hands in the bag, they eventually returned it. I pressed the button to inform them that I never received my order, and within a few seconds, they brought me the bag that had been handled by the other customer. I requested them to remake my order, but they insisted that they had. I'm not naive; it was obvious that the bag had been rummaged through. To the manager on duty, this is not acceptable service, and the two coupons for $0.99 drinks do not make up for it.
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