Checkers - Decatur

Is it really so difficult to be just nice to your customers? Maybe not. All employees are as miserable condescending as the young man on the photo I have attached here. He?s sure, rub the wrong way with his slick remarks that you won? not catch on the first thought until you realize behind the fake customer service voice that you are insulted. He is also arrogant, proud of learning if you do not approve his attitude. He didn't want to give me his name so I could talk to him like he said? s up there on the reviews already to find his name there. I will not recommend this place to anyone, I have won?t back, nor will I accept any eat pickups from this place EVER Again!

So rude, went to pick up an order for doordash and got told the order wasn?t there tried to ask them to double check maybe the system, cause I can?t proceed MY WORK if he?s not willing to cooperate, got window slammed in my face and the employee started going out thru the back door to hand out orders just to ignore me. Which made 0 sense to me cause he could?ve just been polite and said he double checked, to maybe check thru my end or something(which I did), and the order was definitely placed there. Tried again to get a hold of him thru the window and opened it myself cause I couldn?t get q hold of him any other way. But got it reslammed in face and almost took out my fingers too. Doordash tried to call them themselves and couldn?t reach them. It was just the worst customer service I?ve ever received. I?m still in disbelief. I?m not one to be judgy or anything but he definitely needs to be fired. Unprofessional. Not the first time he?s given me attitude there either, also gave me attitude once when I asked for a cup of water cause I was PREGNANT AND THIRSTY. And he replied with an attitude saying ?you want me to give you a water? like as if it was a problem. dude with baby dreads and Red shirt

I came around 1:45 am on 7/30. The light skin woman with dreads was very pleasant, but the manager was very rude. The manager i am referring to is the light skinned man in the red shirt with baby dreads. Unable to hear anything at the speaker due to very heavy rain so i was forced to pull up to window. When i get to the window this gentleman proceeds to tell me that i should have placed my order at the speaker (obviously) and that i need to speak up because there is someone correctly placing their order in the headset and he cant hear me. Well he could?ve had the other person wait, like they made me wait and took my order. He was very rude, condescending, and seemed like he was on a power trip and tried to charge me an additional 50 cents for 1 honey mustard that came with my meal! This man is a walking liability and checkers should not have employees working at their establishment. He was so aggressive to the point that i was scared to eat my food not knowing what he had done to it. Avoiding this location at all costs from now on.

I wish I could give negative stars. This is the second time I have ordered from this location and something was missing. First I didn?t get my milk shake and then tonight I didn?t get my funnel fries. My next order of business is to go to the BBB because you can not steal someone?s money and it give them a product or a refund for their purchase.

Fastest I?ve gotten food? fresh cooked and the staff was very friendly. And my burger was made well? great job guys keep up the great work cause it?s appreciated ?