Checkers - Decatur
Checkers
Description
This restaurant presents a varied experience for patrons. While some appreciate the accuracy and warmth of their orders, others lament long waits and unprofessional service. Customers have reported issues like oily, stale food leading to discomfort, alongside employees who seem indifferent or annoyed. Instances of miscommunication further mar the dining experience, with delays and confusion during order pickups. Despite some diners rating their visits highly, the overall atmosphere suffers from a lack of attentiveness, making it clear that improvements in service and food quality are essential for a more consistent dining experience.
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Feedback
Our order was accurate and served hot! Despite the long line, the wait was relatively short. The only issue was that I wish they would use a different seasoning for their fries. I don't want my fries tasting like cinnamon. Overall, I would rate this place a 9.5 out of 10. This experience occurred at 11 o'clock.
Last night, the restaurant took my debit card and did not return it. When I asked for my card back, the person who assisted me claimed they had already returned it, but seemed nervous and evasive. I will be filing a police report because of this dishonest behavior.
The service at this restaurant was extremely slow, despite me being second in line. Additionally, the burger I ordered was terrible. I was asked for my feedback on the experience.
