Shuttle Loom - Darlington
Shuttle Loom
Description
The Shuttle Loom offers a mixed bag of reviews, with some diners loving the 2 for £10.50 meal deal and consistently delicious food. The steak, chips, and chicken strips are particular highlights. The staff, especially Kieran, receive high praise for friendliness and efficiency. However, there are complaints about the cleanliness of the tables and menus, as well as the rudeness of some staff members. Overall, The Shuttle Loom seems to be a decent pub option with room for improvement in terms of cleanliness and customer service.
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Best local anyone could ask for. Food is absolutely divine. FOH go the extra mile and make you feel more than welcome the atmosphere is next level compared to majority of places. It's always good to see people enjoying the karaoke. Then you have the managers/boss who are very helpful. 5* rating from me
Go here once a week. Food is really good with special offers all weekdays. Will recommend it.
Lovely pub, nice and quiet; food is delicious. The steaks are divine and the primary reason I come here over anywhere else! The chips are also top notch, and the crispy chicken strips great
We were served by Kieran..he's a lovely young man.Very helpful,good at his job.Good sense of humour. It was a bit quiet at Lunch time when we visited..but that meant we didn't have long to wait for our meals, so we were on a winner there. The food was lovely..well presented. We all ate up Will defo go again,next time we visit Darlington. Thanks Kieran.
A warm welcome from customers already sitting who could see that we weren’t sure what the etiquette was regarding getting a seat. We were then told, by a very busy staff member, to select a table and order at the bar which was great as we had time to peruse the very detailed menu; so many delicious options. Once ordered, food was beautifully presented. The chips were perfectly cooked, not limp and greasy and the burgers were very tasty. There is absolutely no rush to eat up and leave and this place has the feeling of a local wee pub/ restaurant as there is no pressure from staff hovering over you but they asked if everything was okay which I took to mean they would have welcomed feedback had it not been okay. We travelled from Scotland for a family visit but will definitely return when next down in Darlington. Hopefully we can sit outside next time weather permitting. (Oh, the place is spotless despite looking a little ‘tired’ in places.
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