Freddy's Frozen Custard Steakburgers

Really good customer service. The only item I purchased was a milkshake, and it tasted okay.

Most of the time the employees I've encountered are inviting. The food has been good most of the time. There has been a few downfalls. The restaurant is not that old but always seems dirty. Like the floors in the entire place are covered with a greasy film then were quickly mopped over with a dirty mopped. The only 2 times I've ever went through their drive-thru I pulled right up ordered, but had to wait 20+ minutes to receive my order.

The food was okay. The service was eh. We ordered hot dogs and a patty melt which were good and came out on time. But when we went back and ordered a milkshake, they let it sit on the counter for like 15-20 minutes. We kept wondering why they hadn't called our order, and when we went to check on it, it has been sitting out. I understand that they were busy trying to fix the ice cream machine. But once you make a milkshake, it starts to melt and it takes 2 seconds to tell the customer it's ready

Wow the food was amazing. The atmosphere was great. We will definitely go back.

The Customer Service IS AWESOME!!! The environment is very Jubilant. It is clean. The food is goooood!!! I would warn you that if you have high blood pressure, request that your fries be made without salt because the fries are EXTREMELY SALTY!!! Overall the restaurant is Awesome. I recommend eating here. Thank me later!!!