Waffle House - Dalton

They had messed up our to go order. Ordered a chocolate chip waffle, and I sent my boyfriend to go and see if they would fix it. The dude working grabbed the waffle and threw chocolate chips on it and was very rude and said you can take it home and microwave it I’m not remaking it..I understand that they don’t bake the chocolate chips into them anymore, but there’s no reason to be so rude. My boyfriend had just found out about his grandfather passing 30 minutes prior and definitely didn’t need someone being an a hole to him. Don’t work customer service if you’re not gonna be polite and respectful. There was so many other ways for this man to go about the situation. I hope he gets fired. on a side note there is many wonderful ladies who work there and are very sweet, they just happened to hire a terrible person)

Go for the Coffee and Hash browns. Really you can't go wrong with any of the food.

Didn't eat cause it was a disaster all tables were extra dirty. THE WORST thing happened in the parking lot. As I walked out to my car (parked in first spot in front of building) fell in the rain and was injured on my head bleeding and bruised. Not one person inside came out to check on me. Drove myself to hospital. This was on Christmas Day. At least some one could have asked if I was okay. Considering that employee out numbered the customers.

Had the Music Volume just blaring to the point that you couldn't hear each other talk.

Our server was so cheerful and upbeat, she instantly raised our spirits and made us forget our short wait. Even my teenage grandsons noticed.Food was good, came out quickly and was done perfectly.I should also mentioned the young man serving as greeter. He assured us a table would be opening soon and it really did!