Jack's - Full Menu

They took my orders on the ride and told me to go up to the door. Wait for over 20 minutes and they served 2 different people behind me. You don't even seem bus... read more They took my orders on the ride and told me to go up to the door. Wait for over 20 minutes and they served 2 different people behind me. You don't even seem busy. Update: After 25 minutes I decided to see what the stop was. It turned out that they sent me and deleted my order. If I hadn't turned around, I would have been there much longer than the 25 minutes. Luckily I went back and got my food. They even offered a free refill on my drink and left me a cool hair in my burger. Very nice. I wish I could give negative stars.

Today I was at the Dalton location and was trying to order my family a meal through the app. Well the app would not allow me to place my order so I walked insid... read more Today I was at the Dalton location and was trying to order my family a meal through the app. Well the app would not allow me to place my order so I walked inside to speak with someone and was met by an assistant manager named Eric. He was so kind to help and even tried calling tech support to solve the issue. To no resolve they couldn't help fix the issue so a call was placed to the general manager and they fixed my meal problem in store. I would like to thank Eric and Maddie for there diligence in getting the problem solved and even personally handling things. This was only my second time here and will definitely be returning in the future. Not only is the service excellent but the food is delicious. Thank you again for all the help.