Hungry Jack's - Dalby

The food was served cold, the service was slow, our orders were incorrect, the restaurant was untidy, and the staff lacked an understanding of customer service.

My husband and I adore this restaurant. We absolutely love the service and the staff are fantastic. The atmosphere is very cozy and welcoming.

This review is based on our somewhat entertaining experience of a Friday evening stop, also known as "we forgot to feed the children." Imagine having had a long week at work, then driving 270km to a remote destination to relax. We arrived in Dalby and decided to stop at a fine establishment for a quick, quality refreshment around 9:15 pm. The place was quiet, almost abandoned, even though it was advertised to be open until 10 o'clock. The young lady (or woman) was denied access to the restroom. We found a solution for her in the bush and proceeded to order some basic items - burgers, chips, onion rings, all washed down with lemonade. The service was lacking, and the atmosphere felt like a comedy sketch, with a pregnant woman acting like a manager and causing a scene. The food was cold and unappetizing, leading to disappointment. Overall, our experience at this restaurant was disappointing and not worth the $35 we spent on mediocre food and drinks.

They can wait up to 20 minutes for a solo meal, even if they are the only customer in charge. eating is very incompatible. all variations of burned frits and Stale-Bunge. the restaurant itself is always extremely dirty. no customers and still. every single table has food crumbs on it. the walls were sprayed for months with softdrink. the personal ignores them completely when they go to the counter until they are good and ready to take their order and a depressed and annoying demeanor at any time. only go here because it is close to the work.

I had to wait in line for 20 mins before anyone cared i was there ,there was no one around so they were just bing lazy there was only one lady doing it ALL i feel so bad for her and they wouldent stop piling...jobs on her and yet i saw other staff members talking and laughing doing nothing the managers are lazy the staff were just walking around like zombies but yet still my order was not taken the place was gross and sticky trash was everywhere ,there machines always seem to be broken the manager and some of the staff gave me dirty looks for no reason im so disapointed just wanted a drink while walking in town all day not spend all day in there waiting on a drink