Wingstop - Cypress
Wingstop
Description
Images
Feedback
Great food. They do get pretty busy and get backed up on orders.
I 'm a Door Dasher. I went to pick up 2 orders one night for 2 customers. One order was ready when I got there. The other order took almost OVER an hour to get finished. OVER AN HOUR! I get it was busy the night in question, but that is beyond absurd. There were probably about 7-8 cooks making food in this tiny kitchen that night. The young cashier 's favorite phrase to all the guests was It will be ready in 5 minutes. She told me that more than a few times. She eventually did tell a group that had just walked in that the wait time was going to be over 45 minutes. A tall Hispanic young man was clearly just their to ride the clock get a paycheck. He showed 0% Interest in doing anything that could be considered work. He even purposefully avoided making eye contact with the guest so that he act like he didn 't know they were there. There were probably more than 10 guests standing by the front counter door. No way you could miss them. And all he was doing was talking to the cooks and cashiers. Anyone resembling a manager, assistant manager, or team leader seemed to be M.I.A. that night. And I wasn 't the only Door Dasher or delivery driver there that night. There was at least 4-5 others all waiting an insane amount of time to get their orders. And I not going to say they were being racist, but they seemed to favor those of their own persuasion over anyone else. Another Wingstop in Cypress keeps a logbook of when delivery drivers arrive so the manager can hold his staff accountable for if it takes too long for an order. This motivated his employees to have me out the door with correct order in hand within less than 5 minutes of arrival. Until the worthless franchisees start to care, hire employees who care, and utilize a similar log for online orders and delivery drivers, I don 't ever recommend visiting this particular restaurant.
Can the Wingstop employees put the trash in actual dumpster. It’s a nightmare going back there and hopping all over yall trash to throw away my trash. It’s not hard just to lift up the lid and put your trash in it. Y’all do this all the time.Sincerely, your neighbors.
Absolutely SLOW as hell!!!!
Wingstop has great offers on their website and they always get our order done quick and even give us extra over what we ordered. A great Friday night take out.
