Mod Pizza - Cypress

Slowest Mod Pizza place ever. The workers here work super slow with almost no direction of who is doing what. The work at the slowest pace and constantly stop t... read more Slowest Mod Pizza place ever. The workers here work super slow with almost no direction of who is doing what. The work at the slowest pace and constantly stop to talk to each other even of there's a full lone of people waiting. This place needs better management and training.

Nearly every time I visit, it's very, very crowded, so much that you might end up being forced to sit outside if you want to enjoy your food on the premises. Th... read more Nearly every time I visit, it's very, very crowded, so much that you might end up being forced to sit outside if you want to enjoy your food on the premises. The service can be a bit slow, too. Overall, I enjoy eating here because they have so many options, and I'm a big fan of their crust.

Beware of the manager, Corey.I ordered 2 MOD classic salads on Uber Eats. The salads were supposed to each come with romaine. Normally, if they are out of a par... read more Beware of the manager, Corey.I ordered 2 MOD classic salads on Uber Eats. The salads were supposed to each come with romaine. Normally, if they are out of a particular topping there is no way to order the pre-made salads or pizza. Or they will cancel your order. I know because both have happened to me in the past. Today, that was not the case. I was able to order the Italian Chopped Salad and the Greek Salad, and both salads were supposed to come with romaine. They did not cancel the order and just made each of the salads with no romaine lettuce. The greek salad came with the toppings only. And the Italian salad came with only spinach, because I had added it as a topping. When I called the location to complain about it, the manager made excuses with no apology and explained that the ticket did not have greens on it. However I, as the customer, rightly assumed that it would automatically come with romaine since it was listed as a topping and I didn't remove that topping. What she failed to mention was that she did not tell Uber eats to take off those salads, or relay the information to corporate to take romaine off of their website for online ordering. I imagine she received a few complaints from online orders today for her mistake.

Came to this place on Sunday, April 14 around 3:30 in the afternoon around 3 pm a bunch of kids were just play around so you’re standing there waiting for your... read more Came to this place on Sunday, April 14 around 3:30 in the afternoon around 3 pm a bunch of kids were just play around so you’re standing there waiting for your food and watching them play or standing there ordering your food and they’re just playing. This place looks like a playground in the kitchen.

The customer service was very bad. When we went to order our foods they mistreated us . I asked a simple question which the employee rolled her eyes and breathe... read more The customer service was very bad. When we went to order our foods they mistreated us . I asked a simple question which the employee rolled her eyes and breathed out heavily. And on top of that they gave us our pizza uncooked just so we can leave faster. I don’t recommend this place at all.