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Contribute Feedback What Eufemia Vercillo Brady likes about Bruster's Real Ice Cream:
A bit shocked to read the negative reviews as my experience was positive from start to finish.All signs are clear with easy to read print, older gentleman (who I assume is the owner) was the only one working and was with a drive-thru customer as I walked up. He came over and told me he’d be right with me. I agree he isn’t overly friendly but he’s pleasant enough. I ordered a cone for my son and got a free sample of i... View all feedback.
What Carlos DeJesus doesn't like about Bruster's Real Ice Cream:
Im ok with the high price, i get it. But with it, should come with good service. Your blasts do not come for kid sizes, so I wanted to buy a regular and split it into different cups. Employee said employer did not allow for them to split for us. Also charged .60 for cup. Seriously? Nickel and diming and lack service. Wont be back to this location. View all feedback.
A bit shocked to read the negative reviews as my experience was positive from start to finish.All signs are clear with easy to read print, older gentleman (who I assume is the owner) was the only one working and was with a drive-thru customer as I walked up. He came over and told me he’d be right with me. I agree he isn’t overly friendly but he’s pleasant enough. I ordered a cone for my son and got a free sample of ice cream for myself. I loved it, so I ordered a small cup as well.Yes it was almost $16 but the cost of things simply don’t surprise me anymore.Nice seating area to enjoy some ice cream on a lovely Monday evening.We will be back!
The shake I ordered was very good, but unfortunately, the service was less than desirable. I went there on a Sunday afternoon and stood at the window for a couple of minutes. No one came to help and since no one else was there, I thought maybe the place was closed even though the sign said open. I started to walk away when some other customers showed up and finally the window opened. The server just stood there and looked at everyone without saying anything, so I just went up and placed my order. He handed me the shake and did not say anything except what was needed to take my payment. I don't need service people to be super friendly, but for what things cost, plus making a tip part of the payment process, it would be nice if they were not unfriendly.
Im ok with the high price, i get it. But with it, should come with good service. Your blasts do not come for kid sizes, so I wanted to buy a regular and split it into different cups. Employee said employer did not allow for them to split for us. Also charged .60 for cup. Seriously? Nickel and diming and lack service. Wont be back to this location.
They have dairy free options and tons of dairy flavors. Quick service.Dietary restrictions: Dairy free options
I came back for that southern banana pudding ice cream it is absolutely the best!! I love how crispy the waffle cone bowls stay. The ice cream is so soft and creamy. I love that it tastes JUST like banana pudding without tasting like fake banana flavoring. My husband got the waffle bowl with rocky road and black raspberry chocolate chunk. The service was better this time around and they were also busier. We went through the drive thru and we could see a bunch of ppl ordering in the patio.
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