Reviews
What User likes about Jack's:
Service was absolutely terrible, but they made up by bringing us our right food and free us from the sauces and popcorn salt. Solid experience, would eat here again if not count for the crazy calories, and not even mention the sodium levels! View all feedback. What User doesn't like about Jack's:
Wait in the car thru for over 20 minutes this morning (my choice). Gravy, eggs and grits were cold. Well made bacon, it was barely cooked. Pie was marked with strawberry, but both were actually Apple. I had stopped buying hash wounds because they are normally boiled and so oily the fat through the bag on my 3 minute drive home. The culture of non-respect if the order is correct has deteriorated at West Point. I under... View all feedback.
Reviews from various websites
Very clean facility with some of the nicest people I have met.
Great customer service. Super friendly, willing and ready to help with our two questions. Wish Jack's around Trussville were ran like this one.
Very friendly folks...got good food and great service with a smile!
Used drive thru to order a bucket of chickens with some pages. It was a spur of the momentary choice for dinner, as I was past home on my way, so I didn't call...
read moreJack's has the best breakfast of a fast food chain. $5 will get you a serious house cooking meal.
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read moreThey never answer there phone when i called so if your finally home rather its 10 min. Away or 20 min. And find out your order is wrong good luck. Wheelchair ac...
read moreThe food was sub-par at best, i took 2 bites of my burger and fed the rest to the dog. The sweetheart that took our order and money was awesome and kind, the on...
read moreNever have white meat chicken when I go Food: 3 Service: 3
Slow slow service took 20 min to get food Food: 3 Service: 1 Atmosphere: 1
Rude and absolutely the worst attitudes around. When I walked I one female employee glanced at me and asked the drive thru employee why she didn't lock both doo...
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read moreWaited in drive-thru for over 20 minutes this morning (my choice). Gravy, eggs, and grits were cold. Ordered well done bacon, it was barely cooked. Pie was mark...
read moreService was absolutely horrendous, however they made up for it by bringing us our correct food and giving us extra of the sauces and popcorn salt for free. Soli...
read moreBoy.. some people in this world need to take a chill pill. We were on our way to B 'ham for surgery of a family member and needed a quick bite. It was 5 minutes...
read moreWhat a waste of money Biscuit tasted and felt like it was made a week ago. Even the gravy didn't help First time ordering hash browns DISGUSTING!! COLD GREASE C...
read moreAt drive thru I asked for 4 ranch cups. Didn?t receive any of them so I went in to let them know that they forgot them and I wanted them. I believe it may have...
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