Sonic Drive-in - Cuero

Zero stars. Just called the hotline number provided and it's for insurance not sonic. They don't care about the bad service just avoid this place .editing my po... read more Zero stars. Just called the hotline number provided and it's for insurance not sonic. They don't care about the bad service just avoid this place .editing my post. I've been four times in the last two months and the food has been under cooked, over cooked, old and cold. It also seems like prices are constantly changing. Whoever owns the store just needs to shut it down. Idk how they pass the health inspection. Food was cold and my cup was messed up and had to get a new one. The food runner was very nice and politely went and got me a new cup. The area was pretty dirty Service: Take out Price per person: $1–10 Food: 1 Service: 1 Atmosphere: 1

That was good Service: Take out Meal type: Lunch Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 read more That was good Service: Take out Meal type: Lunch Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5

ZERO stars. Be careful of Sonic in Cuero. I paid with my credit card at the order box, even gave a tip, and the total $41 including tip) even appeared on my onl... read more ZERO stars. Be careful of Sonic in Cuero. I paid with my credit card at the order box, even gave a tip, and the total $41 including tip) even appeared on my online banking right away. But when the kid brought my food, he told me I owed about $8 and change. Obviously, I asked for an explanation, but he would not provide one and just kept demanding money. I spoke to 2 managers, one of whom was extremely nice and felt bad, the other became obstinate and rude and demanded the extra money then demanded the food back when I wouldn't pay it without an explanation why they are now charging for extra items I didn't order and how they can have a different ticket for my order now that it's been paid. The obstinate one refused to answer, just kept demanding money, then food demanded the food back, and said I didn't pay. They got the food back which I should have kept) then disappeared into the building and would not give me a refund either. The one nice girl came out and talked to me, and even offered my kids toys while we talked and waited, as we both thought the other girl was processing my refund. After a while, she went to check on it and did not return. As it turns out someone there, I believe the obstinate one with glasses and colored hair, had called the police and falsely told them there was an irate customer throwing food at them and causing a disturbance. Long story short, after everything, I believe this was a deliberate scam. I'm glad my instincts kicked and that I have the interaction on video. Point is, be careful if you pay by card at the order box. If they tell you you owe more, it's a scam. Don't pay more, just stay calm, keep your food, and let the police know so they can hold them accountable and prevent this from happening to others. Video if you can. Food: 1 Service: 1 Atmosphere: 1

Food: 5 Service: 3 read more Food: 5 Service: 3

Who gives someone the chicken tender meal and does not put white gravy in it bc that's what happened stopped hear got it for lunch got to work went to eat it th... read more Who gives someone the chicken tender meal and does not put white gravy in it bc that's what happened stopped hear got it for lunch got to work went to eat it threw it all out to the dog outside bc it's crap without the gravy Service: Take out Meal type: Dinner Price per person: $10–20