Reviews

Overall Total Score
4 out of 5
Impressive | 1783 reviews

What SherriSixxx likes about Pret A Manger:
I dropped my wallet at this Pret, and a kind staff member had picked it up. Everything was intact when I picked it up the next day. Extremely friendly, amazingly courteous and very professional staff. Would highly recommend this branch. Oh, and the smoothies and Thai soup were yummy too! : View all feedback. What Asdxjjxjjhonclark doesn't like about Pret A Manger:
I waited 15 minutes to place my order at the restaurant because there was only one person working at the register, even though there were only 4 people ahead of me in line. When I finally got to the counter, I ordered a hot chocolate and coffee along with a few items for my colleagues. After I paid, I asked how long it would take for my order to be ready and was met with a rude response from the employee, who told me... View all feedback.

Reviews from various websites

Gastroranking-it
4.2 ★ from 50 reviews
Asad
07.09.2024 - 16:28

It's my local Pret, always go there, well managed, staff are friendly and professional, great variety of drinks and food.

Anna
07.09.2024 - 16:28

Leaving this review because the service here was so lovely and welcoming and made both of us step back and realise good service is not as common these days. Tha...

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mark
07.09.2024 - 16:28

£3.45 for a black coffee, call it what you want but it’s still a black coffee. So overpriced

David
07.09.2024 - 16:28

All the member of the staff are friendly and very helpful

Matthew
07.09.2024 - 16:28

Positive atmosphere with excellent service definitely would recommend for anyone to come here

Mixed reviews put a spotlight on the overall experience at a popular chain restaurant. Customers appreciated the efficient and warm service, particularly at the East Croydon location, praising the great spirit among the staff. However, complaints included issues with order accuracy, cleanliness, and unresponsive management. Some customers cited a decline in quality and addressed concerns about mouse infestation. Despite these challenges, positive feedback highlighted exceptional baristas, quick service, and delicious coffee. Overall, the reviews indicate a need for improvements in consistency and addressing operational issues to maintain customer satisfaction and loyalty.

Tripadvisor
3.9 ★ from 40 reviews
Asdxjjxjjhonclark
10.10.2023 - 06:32

I waited 15 minutes to place my order at the restaurant because there was only one person working at the register, even though there were only 4 people ahead of...

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Kyle
10.10.2023 - 06:32

The Duck wrap at this restaurant has undergone a significant change. It used to be one of my go-to orders, but not anymore. Today, I received a wrap with only 2...

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Jacob
10.10.2023 - 06:32

I work nearby and frequent this restaurant often. The food is similar to most Pret a Manger locations, but the staff here is not very good. They always seem to...

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SherriSixxx
10.10.2023 - 06:32

I dropped my wallet at this Pret, and a kind staff member had picked it up. Everything was intact when I picked it up the next day. Extremely friendly, amazingl...

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AnthonRoy
10.10.2023 - 06:32

Greedy managers and grumpy staff, with terrible customer service. A technical difficulty with their tills left me unable to redeem my daily Pret Barista coffee...

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Menu
5.0 ★ from 4 reviews
Jack
08.12.2022 - 17:05

I love pret so much, I have lots of drinks there drunk and it started everything with the first month is free and then I started to pay because I loved it so mu...

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Keeley
08.12.2022 - 17:05

Many cold and hot fast but healthy food options. all freshly prepared in the back kitchen. clean and friendly environment. nice staff. reasonable prices with qu...

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Tiffany
08.12.2022 - 17:05

I had to choose between pret a manager and nero (next door). I decided to pret. the coffee was delicious and the croissants were fresh and delicious. table and...

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Stephanie
08.12.2022 - 17:05

Whenever ash makes my coffee it comes super. she takes a little longer, but I can see that she does everything with care, keeps it up!

Facebook
3.4 ★ from 5 reviews
Foursquare
3.2 ★ from 34 reviews
Google
4.2 ★ from 420 reviews
Gastroranking-uk
4.1 ★ from 409 reviews
Int Restaurants
3.9 ★ from 914 reviews

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