Boston Pizza - Crofton Canada

Definitely a five star for this Boston pizza! My best friend held her seven year olds birthday party here (as she does with all of her children’s birthday parties for the last, however, many years! Unfortunately, I could not attend her seven year olds birthday this year so I called Boston pizza while my best friend was attending their pizza party there, and asked if I could pay over the phone for a slice of birthday cake to be delivered to the table. Unfortunately, they are not set up for payment over the phone but she did assure me that she would send a free slice of cake on the house to the table I was inquiring about. The young woman I spoke to, was extremely friendly, helpful and enthusiastic her name was Robyn I believe was super friendly, and had no problem, reassuring that they would do that for me regardless of not being able to take payment on the phone (therefore it was free .I got a text message from my friend holding the party, about 15 minutes later stating how happy her seven year old son was knowing he got a slice of cake from his auntie that was out of town!!!Not only did she go above and beyond with delivering this request, but was more than happy to assure me that this will be done with no payment no problem whatsoever and had a great attitude about it.I did grow up in Duncan and know from previous years that this town is nothing but friendly and enthusiastic about helping the community and delivering amazing customer service year round.Thank you Boston Pizza Duncan!

This is not about the food or the service. This is about management Manik Kaura. While explaining my problem to him on the phone I was called a liar! And I Quote: I don 't believe you. Well ... that did it for me. I have been a regular customer for Boston Pizza Duncan for a very long time ... at least three times a week for delivery ... sometimes more often. I no longer wish to have anything to do with a company, owned by a gentleman who would speak to me in those terms. I am absolutely finished!!!!

Very nice ambiente and the pizzas make me full. Tell Max hes doing a great job. ??

Trash service, ordered delivery and an hour later they called and said that it was ready for pick up and that I didn’t order delivery. Picked it up and it was cold and they told me If I wanted delivery I’d have to pay a deliver charge and save the cold food to return. Won’t be going back to this

The server was very helpful. As I was there with my wheelchair I was pleased that I was helped. I had a really good experience!Wheelchair accessibility: See above