Smith Western - Crawley

Steak, Western, American

Smith Western

Smith Western
3.6 / 5 (1944 reviews)

Description

In recent visits to this restaurant, experiences have varied greatly. While some diners enjoyed flavorful, hearty meals and praised attentive staff, others faced significant service issues, including long waits to be seated and served. Despite a lively atmosphere and friendly, accommodating servers, reports of unclean tables and chaotic organization marred the experience for some guests. Nonetheless, the restaurant has a loyal following, with many returning for special occasions due to its tasty offerings and family-friendly options. Overall, the establishment promises enjoyable moments but needs to elevate its service consistency to match its culinary appeal.

Last update: 17.01.2026 from: Annabel

Feedback

★ 3.6 / 5 from 1944 reviews
gethin-p
11.11.2023

Great atmosphere, Phil was excellent really happy and a great singer. 10/10 service and food, will come again.

962donaldp
11.11.2023

Visited on a busy sunday for lunch with our family including grand kids, Shown to our table and given menus and drink orders taken quickly. Had bottomless drink options which we like, ordered our food from a very varied menu. Between us we ordered burgers, fajitas which were good sized portions and looked good. Drink refills were good and could choose what you wanted. Still room just about for dessert so had the donuts in a little box with sauces even enough to take leftovers home.

648gilly
11.11.2023

I had a wonderful experience at this restaurant! I stumbled upon it while waiting for my flight at Gatwick. We opted for the light lunch menu and the food was delicious with the perfect portion size. Our server, a friendly and professional South African man, went above and beyond to make us feel welcome and ensure we had a great meal.

annabel-w-mechanic57
21.10.2024

We arrived to a qenuinely warm welcome and were served by an excellent, efficient and friendly waitress called Lottie. All the staff we spoke to were so friendly and took the time to make sure our family celebratory meal was one to remember for all the right reasons! The service was vastly superior to many high end restaurants we've visited. Fantastic team effort from the staff. Thoroughly recommend booking an evening out at Tilgate Smith Western.

nelio-luis-1
21.10.2024

The only thing not so great was when i arrived at the bar i order a Cider the strawberry and lime and the girl mixed with sprite and when i asked why,she said it was the way they served,which i was so sure. After that i had another two pints and other member of staff did the correct way without sprite. The food and the rest was 10 stars.

Menu

FAQ

You can use the WLAN of the establishment free of charge.

The restaurant serves you a choice of gluten-free meals.

The restaurant gladly provides high chairs for babies and toddlers.

The diner and its premises are wheelchair accessible and thus usable with a wheelchair or physiological limitations.

The restaurant also takes various credit cards.

More information

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