Reviews
What Escape619031 doesn't like about New Lotus House:
I would give a negative rating if possible. This restaurant was absolutely disgusting- the food was overcooked and inedible. I had to throw it in the garbage. The chow mein had a terrible smell. I spent over 20 minutes on the phone trying to get a refund, but they refused. I would highly recommend avoiding this place at all costs. Save your money and go somewhere else. View all feedback. What Cat8988 likes about New Lotus House:
Absolutely great food. Chicken chop suey, kung po chicken and sweet and sour chicken balls were lovely. Fast delivery and hot tasty food. Really well recommended. View all feedback.
Reviews from various websites
I would give a negative rating if possible. This restaurant was absolutely disgusting- the food was overcooked and inedible. I had to throw it in the garbage. T...
read moreWe found this Chinese to very good, with good portions size and good flavours, at a reasonable price. Would definitely recommend.
The delivery for our takeout was fast and the food was delicious. We highly recommend this restaurant and will definitely be ordering from them again.
I asked for a refund for the incorrect item, but was told it couldn't be done since I ordered through a third-party app. They then offered to bring the whole me...
read moreWorst Chinese food Iv ever tasted chicken balls were fry and like they were from the previous day my chow mein was basically just beansprouts with a few noodles...
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read moreReviews for this restaurant are a mixed bag, with some customers having terrible experiences while others thoroughly enjoyed their meals. Complaints include overcooked and inedible food, poor customer service, and delays in delivery. On the other hand, satisfied customers raved about the delicious dishes, fast delivery, and great service. While some had issues with refunds and subpar dishes like chicken balls, others praised the chicken chop suey, kung po chicken, and sweet and sour chicken balls. Overall, it seems like a hit or miss experience with this restaurant, so proceed with caution when ordering.