Tom's Tavern - Cranbrook

The service at this restaurant was awful. We sat down after coming from the pokies and were immediately asked to move from our seats and check in at the front,... read more The service at this restaurant was awful. We sat down after coming from the pokies and were immediately asked to move from our seats and check in at the front, without any signs indicating this protocol. The lady who helped us was rude throughout our experience. To top it off, our orders were mixed up and when we received the wrong meals, the lady was still dismissive and unapologetic. I ordered a steak with Diane sauce and ended up getting food poisoning. Overall, the service and food were subpar, and the fact that I got sick from eating there means I will never return.

Tom's Tavern in Townsville is a hidden culinary gem with outstanding service. From the moment we walked in, we were greeted warmly and shown to our table. The a... read more Tom's Tavern in Townsville is a hidden culinary gem with outstanding service. From the moment we walked in, we were greeted warmly and shown to our table. The attentive and friendly service continued throughout our meal, making our dining experience exceptional. The food was top-notch, expertly prepared with fresh, high-quality ingredients that left us wanting more. Even though the prices were a bit high, the quality and taste of the food made it worth every penny. The cocktails were made from scratch, bursting with flavor and made with care. The QR code system for ordering food and drinks was convenient and efficient. The cleanliness of the toilets and the presence of a playground and entertainment options added to the overall appeal of the venue. Easy parking outside the tavern made it stress-free for us to access. In conclusion, Tom's Tavern in Townsville is a must-visit for anyone looking for an exceptional dining experience. Highly recommended!

Our Uber driver drove straight to our home from Toms Tavern, which is only a 5-minute drive away. When we received the food, it was cold and stale, as if it had... read more Our Uber driver drove straight to our home from Toms Tavern, which is only a 5-minute drive away. When we received the food, it was cold and stale, as if it had been sitting for a long time. The quality of the meal was poor, especially considering the price. If I had dined in the restaurant, I would have returned it. Overall, the service was disappointing and the food was not up to par. Delivery service: Dinner Food quality: 1 Service: 1.

Food: 4 Service: 5 Atmosphere: 5 read more Food: 4 Service: 5 Atmosphere: 5

We ordered fish chips salad. Plus a caesar salad through Uber Eats. It took an hour to get here as driver got lost. Meal was cold, no cutlery, no serviettes, no... read more We ordered fish chips salad. Plus a caesar salad through Uber Eats. It took an hour to get here as driver got lost. Meal was cold, no cutlery, no serviettes, no salad with the fish and chips. No taste to the serve of lettuce with croutons and a hard boiled egg. Absolute rubbish for $53. Had to give 1star but they deserved none. Service: Delivery Meal type: Dinner Price per person: A$20–40 Food: 1 Service: 1