Dunkin' - Crafton

I always visit Double D for my coffee, whether I want a large or extra-large! I like to order coconut milk with butter pecan flavor, regular coffee, and sometim... read more I always visit Double D for my coffee, whether I want a large or extra-large! I like to order coconut milk with butter pecan flavor, regular coffee, and sometimes the midnight roast. It's fantastic! The service is great, and the atmosphere is pleasant—it's spacious and has plenty of room. However, the drive-through can be quite cramped, so I recommend going inside instead of waiting in that line. I just can't resist getting that coffee!

I often stop by this Dunkin' before work, and I’ve noticed that ordering ahead for in-store pickup is much more convenient in the morning. The drive-thru can ge... read more I often stop by this Dunkin' before work, and I’ve noticed that ordering ahead for in-store pickup is much more convenient in the morning. The drive-thru can get really crowded, sometimes leaving you stuck on the street. The staff could be a bit friendlier; they’re not rude, but they don’t come across as very welcoming either. That said, they do their job well, and I usually get my coffee quickly!

I just waited in line at the drive thru 25-30 minutes for a regular hot coffee, a 25 box of assorted donut holes and a $3 sausage egg and cheese sandwich. They... read more I just waited in line at the drive thru 25-30 minutes for a regular hot coffee, a 25 box of assorted donut holes and a $3 sausage egg and cheese sandwich. They forgot to hand me my sandwich. I had to ask for it. Took a couple more minutes and was given to me less than warm and cold in the middle. Cheese wasn’t even melted at all. Ever since they remodeled and went under new management to make this place better it has been awful. Long wait times sold out of every kind of donut you want and food coming out cold. These businesses want to keep charging more money, and changing their business model and remodeling and their product is going downhill as well as their service. The employees are kind, but quite clueless. The people that hand you your food have no idea what’s going on nor do they apologize for wait times for messing up your order. What are we actually paying for here? Do what you did best Dunkin, coffee and donuts. 9 times out of 10 You don’t have your most popular jelly donuts why? This new business model is awful. It’s not Starbucks. Stop trying to be Starbucks.

I really enjoy the iced coffees at this place! The Refreshers are fantastic as well. read more I really enjoy the iced coffees at this place! The Refreshers are fantastic as well.

Although my apple fritter was good, it was really cold. Probably because it was really cold inside the store. There was no way I could sit down and eat my food... read more Although my apple fritter was good, it was really cold. Probably because it was really cold inside the store. There was no way I could sit down and eat my food without shivering.