Ugly Dog Saloon Bbq - Cozumel

The ugly dog saloon was a great experience, they have you come up and order and give you a buzzer when you need to grab your food! The food was great! Barbecue was done well with a little bit of char that brings a small great crunch with it's juicy food. I had the brisket sandwich and the ribs. I would recommend comming here for cheap, great meals! I plan on coming back here once I travel back.

The food was terrible: dry and overcooked to the point of being hard to cut and chew, and not much flavor. Also a total dive in a way that could be fun if it wasn't also dirty. Disappointed.

I been twice in two weeks. Last week they were out of beans, slider buns and mayonnaise. This week I ordered a loaded baked potato to go, and when I opened it, it was just cheese and butter. No bacon, sour cream or chives. I checked receipt and sure enough I was charged for a loaded baked potato. I called and they said the kitchen might have been out of sour cream, bacon and chives. I will call before going back to see if they out of anything. Whoever is supposed to be ordering is messing up. I suspect they got a few lumps in the kitchen as well. Will check back in a month or two to see if they got their issues resolved.

Great vibe, with lots of sports on the TV's, big booths and quiz night commentary. The bbq was super tasty and the bbq platter was a great serving size.

I would actually give ZERO stars for the food. The appearance and taste was horrible. For starters, my food was cold especially the pooled pork. When I returned to the cooks and requested they reheat my food, instead of being apologetic, he exclaimed that “no one else” had complained. Being dismissive of my claim and comparing me to others is poor customer service! He then popped it in the microwave. Now let’s discuss that mac n cheese! Look at it ?? And that’s all I say for that! Overall, I’ll never return!