Observatory Eleven - Cozumel

Waited for over an hour and food never came. Left and went somewhere else.

Decent hotel bar with a really nice view of the river. They have some interesting cocktails on the menu, and it was a good spot for an afternoon drink. We tried the Sassy Au Pere and Boheme Bongo cocktails; both were well made and reasonably priced at $16 each.The entrance is inside the mall and up an elevator. Because it's connected to the mall, there is also a parkade with lots of parking available.

Beautiful room overlooking the city with a personal, highly detailed staff that will make you feel at home whether you are staying the night or just visiting.

Atmosphere was elegant and the view is unbeatable. The food was just fine. It took a very long time to get food but the atmosphere is excellent.

Experience was just “ok”. Was told right away there was no table service. Lady who took our order gave mediocre service. There was an event upstairs in the ballroom that was very distracting. Overall, not the experience we expected.