Starbucks - Covington
Starbucks
Description
**A Mixed Bag at Local Starbucks**
Visiting the local Starbucks offers a varied experience. While the ambiance and customer service from regular staff members often receive praise, inconsistencies have emerged, particularly with new hires lacking proper training. Complaints highlight order mix-ups, including beverage errors that can be critical for those with dietary restrictions. Some customers have voiced frustrations over rude encounters and inconvenient checkout setups, which can overshadow positive moments. Nevertheless, many appreciate the community support efforts and the satisfaction of a well-prepared drink. As loyal patrons weigh reliability against recent service fluctuations, the future of this location remains uncertain.
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Feedback
I didn't want to write this, but I feel it's important for those working here and those grabbing drinks here. The amount of times the regular staff didn't show up and someone from Safeway had to cover, is a lot. But when there are new people by themselves and are not properly trained or perhaps paying attention, it makes things worse on the customer. I have a sensitivity to caffeine. So when I ordered a non coffee drink, I was given coffee on several occasions because they mixed up the syrups or forgot it was a hot chocolate. Please make sure staff is writing the order down, because this last order I looked at my drink and the barista didn't and it was a mix up of syrups again. I also didn't recognize her as my regular, so I'm starting to avoid coming to this location based on how often this is now happening. Plus side to this location is that all the regular people are friendly and nice. I just can't keep having this happen and I did discuss this previously with the regular staff, so they are aware. Thank you for reading.
Just a heads up before you place your order: a TWELVE OUNCE drip coffee costs $3.10. I'm not joking.
We've had a decent experience at this Starbucks location. They've always prepared our drinks correctly, and their hours are convenient. There are no complaints.
Fast, friendly
Walk in at 7 and she shuts the lights off yells out we are closed when the hrs. On Google maps say they close at 8pm
Menu
Frappuccino Blended Beverages
Strawberry Frappuccino Blended Beverage CremeSummers favorite berry is the star of this delicious frappuccino blended beverage. A blend of ice; milk & strawberry puree is layered on top of a splash of strawberry puree & finished + vanilla whipped cream.
$5.6Lunch
Chicken Double-Smoked Bacon Sandwich LunchHerbed chicken is slow cooked & piled high on toasted apple brioche then topped + our double‐smoked bacon & maple mustard. Our chickens are raised without the use of antibiotics.
$8.9Snacks & Sweets
Simply Salted Kettle ChipsKettle potato chips are perfectly salted for a naturally delicious snack.
$2.3 Hippie Snacks Sesame Snap Coconut ClustersReal; organic coconut is toasted along + black & white sesame seeds then lightly sweetened + a touch of coconut sugar. Nutrient‐packed & a perfect on‐the‐go snacking option.
$5.2 Country Archer Hickory Smoked Turkey JerkyThis small‐batch; hand‐crafted turkey jerky is hickory smoked & prepared the way it was always intended + slices of real turkey breast; true smoke flavor & no nonsense.
$9.1Whole Bean
