Kfc - Covington

#16 - Fast Food - Covington, American, Chicken
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Kfc

Kfc
3.1 / 5 (903 reviews)

Description

**Restaurant Review: A Mixed Bag of Experiences**

While some diners praise the restaurant for its friendly staff, cleanliness, and excellent chicken, others report disappointments in food quality and service efficiency. Complaints about cold, tough meals and improperly packed orders highlight inconsistencies in kitchen management. Hard biscuits and incorrect orders have also detracted from the overall experience for some guests. However, the new macaroni bowl has garnered positive attention, with patrons appreciating the fresh taste. As guests navigate a post-pandemic dining landscape, it’s clear that while there are bright spots, the restaurant has room for improvement to enhance its culinary offerings.

Last update: 22.05.2026 from: Annamarie

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★ 3.1 / 5 from 903 reviews
annamarie-lancaster-1
14.07.2024

Service is terrible there is only one person works his butt off when l have been there he is young man others ones there slot of standing around and don't really want to work always a wait when you do there. Won't be back to this kfc l will drive 20 mins more to get it

james-bennett-beach7
14.07.2024

The employee's seem to have an attitude and because of the look on the guy face who brought us our food I couldn't find myself to trust him or the food .

j-bigr-school74
14.07.2024

Food was cold and tough. I should have sent it back. The employees should not send out anything they wouldn't eat themselves it wasn't hard to see the chicken had been cooked a lot earlier in the day the time was around 4 o'clock

hisboo-stand4truth-2
14.07.2024

Just waited 20 mins a spent 24 dang bucks to get home to cold nasty wrong order food and no way get back up there to correct my food ..

crystal-vandiver-2
14.07.2024

I order for pickup 30 minutes before I arrive that way it would been ready when I got there however get to said restaurant and still no food being prepared, so I had to wait additional 35 minutes as if I would have drove up to order my food, the staff was friendly just need to pick up on having the food ready when it a app order and not wait til last minute to start cooking biscuits or etc,the Mac and cheese was not fresh however and order a large but only got what was left over and got more like a small in a large dish.

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As a guest, you can use the WiFi of the establishment free of charge.

The restaurant also takes credit cards from the common providers as a means of payment.

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