Mint - Coventry

This used to be one of the best curry houses in Coventry, and I can tell you the main thing that has now gone wrong in two words ‘Portion’ and ‘size’, You can s... read more This used to be one of the best curry houses in Coventry, and I can tell you the main thing that has now gone wrong in two words ‘Portion’ and ‘size’, You can see from my photo that there is less than one breast of chicken in my chicken tikka Masala, (only 7 chunks to be precise) which is a bit stingy by any stretch of the imagination. Even my Keema naan had only a superficial smearing of keema meat in it, with the majority of the naan being pretty much plain (and slightly doughy and undercooked) I used to rate this curry restaurant higher than any other in Coventry, it was amazing. A tasty curry with generous portions...so who the hell has taken over to screw this up so monumentally? Whoever it was, man alive...have they laid an egg????? This restaurants decline had been apparent as in the last year or so I have started to favour the curry house next door as The Mints takeaway curries have not been as nice or as generous as they once were. Not only does this other restaurant provide a tastier tikka masala but it contains considerably more chicken. Indeed I went to this other restaurant first and because they were full and couldn’t accommodate me, I turned to The Mint (my previous first choice but now relegated to my consolation choice) and the restaurant was practically empty. The curry I ordered was, to be fair, just as tasty as it always was, (and huge improvement in what i’ve received lately via their delivery service) but please, please, PLEASE increase your meat portion, as the decision to reduce your portions has all but destroyed your business. I’ll tell you now (and I speak as a college trained and experienced restauranteur) should you revert to a decent portion size of meat, then it will be the curry house next door that would struggle to attract customers, as your own restaurant would be packed to the rafters, EVERY, SINGLE. NIGHT. Please take this on board and save your business. This one simple change will generate so much new business and entice back so much returning business it will change your fortunes almost overnight. My other gripe I have was with the staff, who were not very attentive. I only saw two members of staff...a woman who I presume was the manager who sat by the bar and did ABSOLUTELY NOTHING ALL THE TIME I WAS THERE apart from stare at and type things into her phone, and a male member of staff who pretty much did the same thing except when food needed to be brought out. Other than that he seemed pretty inactive too. Not once during my meal did anyone approach me to see if everything was okay. I asked for the bill and after he gave it to me, he didn’t seem overly keen on coming to take payment in the pursuing 15 minutes. I had to attract his attention at the bar area where he had been sitting doing nothing all of that time. So let’s go guys.. let’s make positive changes moving forward..let’s see more attentive staff, bigger portion sizes and ensure as much attention to quality and taste when it comes to your takeaway service as your restaurant service. The Mint can once again be a genuine and worthy tour de force in Curry based cuisine in Coventry. Come on! All it takes is the positive changes I’ve suggested here. You can do it!

Was hoping for a nice meal but when it came out it was freezing cold! Before it turned up the manger was in a meeting upstairs with the owners the language was... read more Was hoping for a nice meal but when it came out it was freezing cold! Before it turned up the manger was in a meeting upstairs with the owners the language was absolutely awful. We spoke to the chap behind the bar he went to speak to them but they just continued. While we were sat waiting for our meal to be re-heated somebody came back in with there takeaway demanded there money back as it wasn’t what they had ordered.When we last went you wasn’t allowed to take your own drink so we ordered 2 pints of cobra followed by 2 more this time I clocked the chap pouring from a can so I questioned him.His answer was the beer hadn’t turned up. Then the bill came £16 for 4 cans so I asked to speak to the manger.She came over I told her how I felt about the language the beer price. She basically told me to shut up as we’d had our say showed us the door. WILL NEVER GO BACK ,

Came here for the first time on 28th December. Don’t know where to begin.... The food was absolutely poor as well as the customer service we received, we ordere... read more Came here for the first time on 28th December. Don’t know where to begin.... The food was absolutely poor as well as the customer service we received, we ordered 4 pints of cobra which was absolutely flat and tasted disgusting! The manageress was rudely mannered the staff as a whole need basic retraining again. Our bill was higher then what it should of been also. Will not be coming back to this place again avoid at all costs.

I have been to The Mint multiple times and have always been satisfied with their food and service. However, my recent experience was disappointing. I ordered fr... read more I have been to The Mint multiple times and have always been satisfied with their food and service. However, my recent experience was disappointing. I ordered from the starter menu but was charged for mains when the bill came. When I brought this to the attention of the staff, they were rude and unapologetic about their mistake. The food itself was bland and left uneaten. I would not recommend this restaurant based on my experience.

I recently visited this Indian restaurant for the first time based on a recommendation, and I can definitely say it won't be my last visit! The food was delicio... read more I recently visited this Indian restaurant for the first time based on a recommendation, and I can definitely say it won't be my last visit! The food was delicious with generous portions and beautiful presentation. The service was excellent, and the server was faultless. I am looking forward to returning soon.