The Pavilion - County Durham

Rude staff, chips which were in my view in-edible. Attractive surroundings with no atmosphere. Too expensive for what was on offer on the menu and too little choice. No provision for Gluten free customers either which exists in many other restaurants. A real shame.

I found an hair in my food and it was obvious that hair was in the food shall not come again and no one should visit it's a waste of time and money

Recently celebrated my wife's 60th birthday party at the Pavilion. Great food and service from Chris and his team. Would definitely recommend this venue for its décor and facilities. The restaurant is well decorated and is an ideal location for a family celebration.

I attended a christening on the 1st of February an amazing service in the church and then we came here to a private function on the way in round the back door!! There was smashed glass everywhere which I took photos of the food was not what was asked for I personally am allergic to mushrooms and everything was full of them now before I go any further I have been in senior management in the hospitality industry I was disgusted with this place followed with the attitude of the staff!!! The chef came out and told the people who were paying for the hot buffet etc that he done what he could but would try and see what he can do he then presented us with frozen chicken in some kind of buttery sauce and also some rice to go with the curry as there was none out!! On top of all this the woman at the bar had said she would decorate the place and make it really nice I know this because I was there the day before!! When Mrs Courtney asked why this wasn't done the lady went away then came back and slammed in on the bar!!!! She then went in a complete strop and didn't speak to anyone in our party for the rest of the day!! The best part of the whole thing was the young barman came out and helped and we all put up the banners etc in front of all the guests who were all very unhappy with this Mrs Courtney spent a lot of time and money for the perfect day for her 2 girls and was left very upset Mr Courtney who is also in hospitality senior management was disgusted with the quality of food presented and the completely unprofessional approach to holding a function! There was also a environmental health person within the party who was disgusted we will not ever return to this place.

First time at the Pavillion for food and it was fantastic, brilliant service, lovely cosy atmosphere, tapas was lovely and we will definitely be back. Have been in twice just for drinks too and when we are out in Bishop it has become part of our route. So glad there is a place we can now visit for lovely food which is practically on our doorstep. Cannot recommend it highly enough, if you haven't been yet then your next meal has to be here! Also being a gin lover I am so happy to see a fab gin collection!