Reviews

Overall Total Score
4 out of 5
Impressive | 969 reviews

What AlexSwallow likes about Charlotte's Teahouse:
Loved the old-school feel of this place, set in a perfect central location. Not only was our cream tea delicious but we were thrilled to have the chance to try English tea (as in tea from an English tea estate, near Truro) for the first... View all feedback. What Stevowafu doesn't like about Charlotte's Teahouse:
Visited this morning. It wasn’t overly busy, so we ordered tea and cake. The tea arrived fairly promptly, but we left after 35 mins as we’d finished our tea, but without the cake. Sad, as it looked quite nice. View all feedback.

Reviews from various websites

Gastroranking-it
2.4 ★ from 50 reviews
Nancy
27.10.2024 - 09:36

Was here for what was meant to be a nice lunch with my sister, but it soon escalated into my worst nightmare- poor service and bad quality soup. When I attempte...

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Martin
27.10.2024 - 09:36

What a terrible experience. The place smelt musty, the place a cutlery were grubby, and the grey haired waiter was just ignorant. He treated us as a inconvenien...

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Ziggy
27.10.2024 - 09:36

One of the best Cream teas i have ever had, and service was excellent so friendly, and will return again thank you , i would say though very hidden and not adve...

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Pioneer30590827079
27.10.2024 - 09:36

This was my first visit to Truro and Charlotte's Tea house. I would certainly visit Truro again but the same couldn't be said for Charlotte's. The man who showe...

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andske
27.10.2024 - 09:36

Awful! Never felt so unwelcome in a cafe before. The chap who showed us to our table and took our order was miserable, off hand and extremely rude. One member o...

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Nestled in the heart of Truro, Charlotte’s is a charming tea room that exudes vintage charm and character. Visitors have enjoyed a delightful selection of fresh sandwiches, cakes, and scones, often served with generous portions of jam and clotted cream. Most experiences highlight the friendly and attentive staff, creating a warm and welcoming atmosphere. While some feedback points to minor service inconsistencies and a desire for unlimited tea, the overall sentiment celebrates Charlotte’s as a must-visit gem, ideal for indulging in afternoon tea or a cozy brunch. A delightful escape from the bustle of shopping, it inspires repeat visits.

Tripadvisor
4.0 ★ from 505 reviews
GillianF210
06.01.2024 - 09:17

A charming tea room located within an antiques hall. To reach it, there are two flights of stairs. It is a bustling spot for snacks and meals throughout the day...

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Simonjg08
06.01.2024 - 09:17

I visited this restaurant with my family based on a recommendation, expecting a charming tearoom atmosphere. However, the space was very cramped and we ended up...

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593lynnl
15.11.2023 - 14:58

This charming old-fashioned tea room is located in an interesting building in the center of Truro, offering great views of the city and cathedral. We visited fo...

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gary
15.11.2023 - 14:58

Place looked grubby with totally miserable staff, we arrived around 325pm and the disdain on staff faces like we were an inconvenience, I did not know at the th...

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Stephen
15.11.2023 - 14:58

Excellent food, served by very polite and charming staff. Contrary to previous reviews, we were served promptly and professionally by the curtious staff. There...

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Gastroranking-uk
4.0 ★ from 464 reviews

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