Charlotte's Teahouse

Was here for what was meant to be a nice lunch with my sister, but it soon escalated into my worst nightmare- poor service and bad quality soup. When I attempted to pay with my Scottish £20 note the young waiter exclaimed “you can’t use that” in a narky manner. I then asked to see the manager and another waitress asked if they could help but could not reach a manager. I left displeased and upset- so much for a United Kingdom!

What a terrible experience. The place smelt musty, the place a cutlery were grubby, and the grey haired waiter was just ignorant. He treated us as a inconvenience. Unfortunately, a bad experience. The younger waiter was so pleasant and helpful though. The tea, coffee, and scones were nothing to write home about. I have purchased better at high street chain outlets. If you want a Faulty Towers experience go here. If not save yourself the disappointment.

One of the best Cream teas i have ever had, and service was excellent so friendly, and will return again thank you , i would say though very hidden and not advertised enough!!

This was my first visit to Truro and Charlotte's Tea house. I would certainly visit Truro again but the same couldn't be said for Charlotte's. The man who showed us to our table couldn't have been more miserable and made you feel you were imposing...

Awful! Never felt so unwelcome in a cafe before. The chap who showed us to our table and took our order was miserable, off hand and extremely rude. One member of our party ordered crumpets. They were underdone and rubbery! We asked for them to...