Table Reservation - Brog Maker
Reservation request for Brog Maker
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Brog Maker
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I would rate Brog Maker 5 stars if not for a few issues. The food was excellent, especially the sweet and sour chicken and chicken wings – highly recommended. Our dishes arrived quickly, but we were initially seated at a half-circle table near the entrance. When we asked to move for more privacy, no one followed up to confirm the change. Service was adequate overall, though there was no check-in after our food arrived and a long wait of about 15 minutes before our mains were cleared. Sitting by the entrance in a secluded circular booth felt uncomfortable, as if we were on display while people waited to be seated. The frequent door openings caused our food to cool down, and the dim lighting combined with people standing nearby made it hard to see our meals clearly. Although the waiter offered a discount and the manager offered wine (which we declined since we don’t drink), the bill wasn’t reduced. When I paid cash, the manager took my change—around €4—without asking and put it in the tip jar. Despite trying to get their attention afterward, I couldn’t retrieve it. While a small amount, the principle was disappointing after sharing our concerns. Brog Maker offers a good menu, including excellent options for coeliac diners, but the overall dining experience left something to be desired.
There was a clear absence of proper management during our visit. The servers were dismissive and appeared inexperienced. Our order was wrong, and the staff neither apologized nor showed any concern. If I had been alone, I would have left. The food was barely better than typical takeaway. Others at the table also shared their disappointment. Overall, it was a thoroughly unsatisfying experience.
