Papa John's - Corby
Papa John's
Description
Papa John's has garnered a spectrum of reviews, ranging from delightful to disappointing. Many customers appreciate the convenience of online ordering and commend the tasty pizzas, often highlighting the politeness of delivery staff. However, recurring complaints about poor food quality—like dry, stale pizzas and lack of toppings—taint the experience for others. Additionally, unsatisfactory customer service, particularly when addressing grievances, has led to frustration among diners. While some find the chain to offer better value than competitors, the inconsistency in quality and service suggests that customers may want to explore alternative pizza options.
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Amazing customer service from the team and very tasty food, would definitely recommend! Service: Takeaway Price per person: £1–10 Food: 5 Service: 5 Atmosphere: 5 Vegetarian offerings: Large vegetarian selection
Really bad service and attitude. Not what you expect when spending good money on a pizza. Lied to by staff. I had received a notification saying it had been delivered after 40 mins of ordering, but it hadn’t arrived. The 3rd call I was just left hanging on the phone after asking to speak to the Manager. I could hear people talking in the background and was left hanging for 10 mins. Pizza arrived while holding so they had obviously done that on purpose waiting until my pizza arrived. I hung up really annoyed. The pizza was stone cold when it finally arrived. Loyal customer lost after this being the 3rd bad experience with this branch. Price per person: £20–30 Food: 1 Service: 1 Atmosphere: 1
We ordered at 4.18, didn't arrive until 5.20. After a few phone calls and us about to cancel the order the delivery guy showed up apologetic, saying he had 4 orders prior to ours and one he had to walk to which took 10 minutes. Our pizzas were hot so we accepted them and overall we are happy with our order. We did find out they have partnered with uber though. If you don't want uber to take your order you have to phone the store and make that request. Service: Delivery Price per person: £10–20 Food: 4 Service: 3 Atmosphere: 2
Today, I ordered a pizza from this restaurant for the 12th time. Each time, I make it clear that I am allergic to cheese, and they have always left it off. However, today the pizza arrived with cheese on it. When I called to have it replaced, they refused and blamed me for the mistake. I followed the same process as before, and even reminded them of my allergy when they asked if I had already eaten the pizza. It is ridiculous that they would ask such a question. I would recommend staying away from this place, as they only seem to care about getting your money.
I just received a delivery from Papa John's and I have to say... the pizza was absolutely delicious. My husband isn't normally a fan of pizza but I convinced him to try it and even he thought it was great. We will definitely be ordering from here again. Even the delivery driver was polite and friendly. Thank you for a great experience, from one happy customer.
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