Reviews

Overall Total Score
4.2 out of 5
Impressive | 3131 reviews

What User likes about Panera Bread:
Thank you for donating the Ronald McDonald house to bread. My husband and I stay there because our little boy in NICU Bay 1 is at UIHC and that was really a blessing. View all feedback. What User doesn't like about Panera Bread:
The worst Panera's in Johnson Co. I gave them 3 stars for convenient location good bagels. When they opened, yrs back, their bagels were undercooked doughy. They have improved. They stopped answereing their phone, even at 7am. Since the Covid induced work shortage, it got worse. Best branches are at Coral Ridge Mall or Sycamore Mall. Better service too. View all feedback.

Reviews from various websites

Aggregated
3.4 ★ from 12 reviews
Dana
30.05.2023 - 03:00

I didn't want to leave a negative review, but your restaurant never answers the phone. I was overcharged by about $20 and I want a refund. I couldn't make it ba...

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After a long, difficult shift, I decided to satisfy my craving for Panera, only to be met with disrespect by the cashier at this particular location. I requeste...

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The restaurant is fantastic, but lunch seems a bit pricey. The cashier is always kind and eager to take your order, and the cooks are friendly, always greeting...

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Ezekiel
17.09.2020 - 15:12

Love this place they are always super beautiful and friendly everything is always good, there are many things to eat here, yes they have salad! And if you are l...

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Food was great, and the staff was super friendly and helpful. Very recommended, especially if you need a place to work at school or remote office work while you...

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Panera Bread's latest location offers a mixed dining experience that straddles quality food and challenging service. While many patrons enjoy the classic menu and friendly staff, others report lackluster service, with disinterested cashiers and frustrating interactions. The restaurant's layout proves to be problematic, leading to congestion that hampers customer flow and navigation. Complaints about food quality, such as undercooked dishes and inadequate portion sizes, have also surfaced. Despite these issues, some customers appreciate the inviting atmosphere for remote work and commend the fresh ingredients. With necessary adjustments to both service and logistics, Panera could significantly enhance its overall reputation.

Menu
5.0 ★ from 8 reviews

Always a great experience here. Fast service and good food!

Nice panera. Clean and service has improved significantly since the first opening.

Randal
28.07.2017 - 19:21

It was our first time there. I liked the quiet atmosphere. Really nice for a visit with old friends.

Thank you for donating the Ronald McDonald house to bread. My husband and I stay there because our little boy in NICU Bay 1 is at UIHC and that was really a ble...

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Lia
22.04.2023 - 13:58

I THINK PANERA BREAD IS A NICE PLACE TO MEET SOMEONE FOR COFFEE.

Facebook
3.5 ★ from 9 reviews
Google
4.2 ★ from 591 reviews
Tripadvisor
4.0 ★ from 48 reviews
Doordash
4.6 ★ from 1200 reviews
Int Restaurants
4.0 ★ from 1323 reviews

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