The Kellbank - Copeland

This place is unreal! Honestly you could not write how bad it is, it’s that bad you just have to laugh. There is absolutely no organisation at all. There were 3... read more This place is unreal! Honestly you could not write how bad it is, it’s that bad you just have to laugh. There is absolutely no organisation at all. There were 3 waiting on members of staff, none of which had a clue. They wandered around aimlessly with food drinks with absolutely no idea what table they were for. They were in out of the kitchen with the same plates of food, it was just bizarre. One table, while we were there, were given their mains at the same time as their starters! We had to ask for our table to be cleared, if you asked for anything it took them at least 20 minutes. I have never seen such poor service. Food was ok, nothing special. The only reason to return would be the comedy value, you cannot believe your eyes!

Absolutely fantastic food. Well presented and delicious. Really friendly, professional service all round. A real gem we will be back. read more Absolutely fantastic food. Well presented and delicious. Really friendly, professional service all round. A real gem we will be back.

Lots of tasty food. Great service attentive but not intrusive. Will definitely dine here again. Was sat in the restaurant area and it was very comfortable. read more Lots of tasty food. Great service attentive but not intrusive. Will definitely dine here again. Was sat in the restaurant area and it was very comfortable.

A cosy little hotel with a warm welcome, clean comfortable rooms, good food and drink. Our double was a little small but had a good bed, tv, Wi-Fi, bathroom and... read more A cosy little hotel with a warm welcome, clean comfortable rooms, good food and drink. Our double was a little small but had a good bed, tv, Wi-Fi, bathroom and shower. The restaurant food was lovely and tasty. We had fish and chips which was a fabulous sized cod and a dirty chicken burger which was very tasty. Red wine Rioja was excellent too rounded off with some Peroni. Breakfast was good but no croissants which was surprising. We played some pool and also The car park surprisingly also had a few EV chargers too. Constructive improvement comments: 1. The breakfast options could include some pastries, I really wanted a croissant. Also offer different egg ways. -boiled, poached etc 2. Breakfast times are a bit early closing 3. Clear the untidy view of the upturned chairs and from the restaurant annexe window

What a lovely place! We came here 2 nights of our 4 night trip because the food was absolutely incredible. They are happy to reserve you a table in the bar area... read more What a lovely place! We came here 2 nights of our 4 night trip because the food was absolutely incredible. They are happy to reserve you a table in the bar area if you have a dog which was great and there were plenty of quiet corners for us to sit. The salt and pepper chicken was nicer than any I’ve eaten before as were the spring rolls and oumi. Can’t wait to visit again