Kfc - Coon Rapids
Kfc
Description
**KFC: A Mixed Bag of Experiences**
Recently, diners at a local KFC have encountered a blend of service and culinary highs and lows. While some guests appreciated the freshly remodeled space, friendly staff, and flavorful offerings like the standout Spicy Crispy Chicken Sandwich, others faced frustrating delays and missing items from their orders. Reports of employees' inattentiveness and oversight with food handling added to the dissatisfaction. However, several patrons praised the deliciousness of the grilled chicken and classic coleslaw, with many noting the importance of maintaining quality amid staffing challenges. Overall, KFC strives to uphold its legacy but is grappling with consistency in service.
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Feedback
I visited this KFC yesterday since we were nearby, and there aren't many KFC locations close to us anymore. I waited at the counter for almost 10 minutes without any assistance. One staff member was sweeping the floor while another was on break. I understand staffing shortages are common now, but this was too much. No one even noticed I was there, so I decided to leave.
One of the employees accidentally dropped my cup on the floor and then handed it to me as if nothing happened, probably assuming I didn’t notice. I was in a good mood, so I chose not to say anything. The employee was a dark-haired woman in her twenties, possibly of Middle Eastern descent. Honestly, why would they do that?
We placed an order for takeout in-store, but when we got home, we noticed the chicken sandwich, all the dipping sauces, and the mashed potatoes were missing. It was very disappointing to discover such a large part of our order was missing once we got home.
The restaurant was immaculate, and the staff were welcoming. The menu had been revamped, offering a clear visual depiction of the dishes. Everything was served hot and fresh.
Menu PDF
FAQ
More information
QR-Code for the menu
