Olive Tree Cafe - Conwy

I am very happy with the delicious food and excellent service at this cafe. My wife and I have been coming here for years and always leave satisfied. The prices... read more I am very happy with the delicious food and excellent service at this cafe. My wife and I have been coming here for years and always leave satisfied. The prices are reasonable considering the current economic situation. The restrooms are clean and easily accessible, and the cafe and garden centre are both disability friendly, which is important for us as my wife is disabled.

Used to be our go to place to eat but lately has gone downhill…wrong food brought over 3 times,waitress had no idea what she was doing Usually give this place 1... read more Used to be our go to place to eat but lately has gone downhill…wrong food brought over 3 times,waitress had no idea what she was doing Usually give this place 10/10 be lucky to get above a 4 currently..such a shame

Waited at entrance for a couple of minutes as instructed by sign, some staff walked past then someone did look in our direction, so I asked for a table for two... read more Waited at entrance for a couple of minutes as instructed by sign, some staff walked past then someone did look in our direction, so I asked for a table for two there was only the two of us at the entrance then a couple of menus were presented without any measure of welcome, we were lead to probably the worst table in the whole restaurant right at the counter. Constant staff chatter at the coffee counter. Neither noticed we were waiting a lengthy time with menus in front of us. We had arrived early so there was plenty of better tables. We waited and waited as the place slowly got busier but plenty of staff still standing around. Eventually I managed to catch a staff member and asked if we can order and was told ‘someone will be with you soon’. Waited a further few minutes. 25 minutes had passed since we arrived and we hadn’t even ordered yet. The restaurant became busier as we waited but the staff didn’t appear to be under any pressure. Seems the staff are managing the kitchen by slowing the service but a bit of communication with the customers wouldn’t go a miss. The wait for food was still slow! At this point the fact the food was good made no difference, we will try somewhere else in future.

Lovely brunch and great value especially for the kids. Kids also enjoyed the bug hunt in the garden centre itself! Lovely couple of hours!! Lovely staff x read more Lovely brunch and great value especially for the kids. Kids also enjoyed the bug hunt in the garden centre itself! Lovely couple of hours!! Lovely staff x

Such a shame . The menu has been changed . I strongly suspect suppliers have been changed . The quality of all produce is now very poor . I never mind paying a... read more Such a shame . The menu has been changed . I strongly suspect suppliers have been changed . The quality of all produce is now very poor . I never mind paying a premium for good quality . But today was a very premium price for poor quality tasteless eggs /bacon and sausage not worth mentioning . A massive contrast from every other previous visits . Previously always very busy but if the drastic change was to become less busy it should do the trick. The staff were still very pleasant and I feel for them when people will obviously question changes with them . A price increase is sometimes understandable but never sacrifice quality . From an easy 10/10 to at a push 3/10 . Gutted .