Dunkin' - Conroe

Coffee, Donuts, Coffee & Tea

Dunkin'

Dunkin'
2.9 / 5 (1788 reviews)

Menu

A complete menu of Dunkin' from Conroe featuring all 3 dishes and drinks can be found here on the menu.

Dunkin’ Donuts in Conroe has garnered a series of disappointing experiences, leading to a wave of criticism from patrons. Customers report stale donuts and inconsistent freshness, alongside slow and unhelpful service. Staff often appear more interested in socializing than attending to orders, with many expressing frustration over long wait times and inadequate responses to messes. Additionally, the limited selection of available donuts and frequent omissions of items like avocado toast have compounded dissatisfaction. Overall, this location falls short of the welcoming, efficient service and quality offerings that many have come to expect from the popular chain.

Last update: 17.01.2026 from: Herita

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★ 2.9 / 5 from 1788 reviews

What Lois Klocko dislikes about Dunkin':
The service at this restaurant is terrible. I had to wait almost 15 minutes for my order, and the week before they got it wrong. I filed a complaint and never received a call back, showing that customer service is not a priority at this location. Save yourself the time and money and avoid eating here. View all feedback.

heidi99-1
01.07.2022

This Dunkin' Donuts is not the best place to get your morning coffee. I have visited this location several times, but I am always disappointed. The proportions of ingredients used to make the drinks are usually off, resulting in beverages that are either overly sweet or bitter. I have not had this issue at any other Dunkin' Donuts before. It is possible that the new staff members are still learning how to make drinks correctly.

lois31
01.07.2022

The service at this restaurant is terrible. I had to wait almost 15 minutes for my order, and the week before they got it wrong. I filed a complaint and never received a call back, showing that customer service is not a priority at this location. Save yourself the time and money and avoid eating here.

ebarrows-3
01.07.2022

I am a big fan of Dunkin' Donuts, but I was very disappointed during my recent visit around noon. They only had chocolate frosted munchkins, powdered munchkins, and glazed munchkins available. I was surprised to learn that they don't actually make their own donuts on-site; instead, they are delivered and once they run out, they are out for the day. All they can offer are the small donut holes, which is not what you would expect from a donut shop.

iplavniece
01.07.2022

Okay, so during my traveling Dunkin’ donuts places I visited the usa and every time I was served fresh coffee, eating and donuts. but at this Conroe site the donuts were not fresh the last two sides, and on a visit of three young people who work there were more interested in socializing than to take my order and be kind about it. I visited the Conroe site three times and will not come back because the management clearly makes a terrible bad job. serving stale donuts is not a good idea for a donut dealer and non friendly service adds the negative, not to go here and buy. it looks as if the management did not even read or answer these reviews!

bhoeger-cat337
01.07.2022

The absolute most disgusting hospital food is served here. Terrible wait time on the “food”. Ordered a Latte and received MILK, SYRUP AND ICE. Asked for toasted bread and got a wet flimsy piece of bread and 2 slices of half bacon. Order here if you want to start the day with a loss!

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