Canasta Kitchen - Concord

I recommend the male nacho read more I recommend the male nacho

Maybe I 'm just unlucky, but I was hit with a trifecta of unfortunate events ordering from here.1. I ordered online directly from their website. 20 minutes late... read more Maybe I 'm just unlucky, but I was hit with a trifecta of unfortunate events ordering from here.1. I ordered online directly from their website. 20 minutes later, I arrive at the restaurant to pick up my order, only to find out that they hadn 't even started on my order yet, because they just finished up some other orders. The restaurant was completely empty, so I don 't believe that for a second.2. I left to kill some time before heading back again 15 min later, where I found out they *still* hadn 't started on my order because they don 't serve the meat option I chose for my burrito. Then why have it as a selection when ordering? And this entire time, why not just give me a call to let me know? I had to enter my phone number when ordering online anyway, so they could 've called at any point!3. I come back 10 min later and finally pick up my food, and when I finally bite into it, not only is it cold, the tortilla is soggy! They clearly had it sitting out for the entire time I was waiting while they were confirming the meat choice, instead of preparing it fresh. I waited almost an hour for a cold, mediocre burrito. Not to mention their tortilla chips were stale and salsa cups only half full.What a disappointment and a waste of time.

The food was absolutely fantastic, with great presentation and delicious flavors. The service was friendly, though a bit laid-back. I visited for the first time... read more The food was absolutely fantastic, with great presentation and delicious flavors. The service was friendly, though a bit laid-back. I visited for the first time and ended up returning within the week to celebrate my birthday dinner.

If you're like me and longing for your Latin mom's cooking, this is the place to go. They offer classic dishes as well as trendy options. read more If you're like me and longing for your Latin mom's cooking, this is the place to go. They offer classic dishes as well as trendy options.

It’s frustrating that basic customer service and common sense seemed lacking. With six tacos in total, it would make sense to distribute them across three plate... read more It’s frustrating that basic customer service and common sense seemed lacking. With six tacos in total, it would make sense to distribute them across three plates, right? We ended up having to wait for the extra plate before we could eat. We made two separate transactions; I paid for my boyfriend's order and mine, which included two orders of birria tacos (four tacos with cheese) and one drink. I didn't leave a tip, and while the total was supposed to be $19.43, we were charged $30.69 instead. I typically go to Tacos El Patron for birria tacos, but since they were closed for remodeling that night, we decided to give Canasta Kitchen a try. However, I won't be returning here; I found this restaurant to be unreliable.