Wingstop - Feedback

Casual, Chicken Wings, American

Reviews

Overall Total Score
3.5 out of 5
Very good | 256 reviews

Reviews from various websites

Menu

Last update : 29.03.2023

3.2 ★ from 13 reviews

I always get original hot bone in, although bone out is cheaper. Also , instead of the fries I substitute for Cajun corn. I would have given 5 star but they forgot my ranch dip?

I never eat here anymore all the stores have lousy service, over rated and over priced. They happen to be in the shopping center I visited

Great service and food was served hot. Boneless wings and regular wings ordered.

A Community clamp. Who doesn't love wings? Great taste and great selection.

I'm giving one star for the excellent manager that went above and beyond to resolve the issue. I would rate her 5 stars, but my overall ratings are based on service, presentation, accuracy, speed, and value for the money. My order was supposed to be ready in 20-24 minutes. If that actual wait is over 30 minutes to an hour, they should tell people. My wait was nearly an hour. Several other customers also left complaining about waiting over an half hour for their food. Honesty and integrity goes a long way. The cashiers or apps should be honest about the wait so that people can make an informed decision on where to patronize that day. Some people don't have the time in their schedule to wait that long. Others don't have the health to stand on their feet in the cold for almost an hour for 10 wings. It's definitely not worth it for those of us with very small orders. It was very busy. Some orders weren't even being dropped for 30 minutes. I'm thankful for the manager for taking control of the situation once I brought it to her attention. Unfortunately I will not be returning nor will I recommend this location to others.

At this bustling eatery, patrons enjoy flavorful offerings like the mango habanero wings and Cajun corn, celebrated for their delicious combinations. However, service can be inconsistent, with customers reporting long wait times, sometimes extending beyond an hour for small orders. Acknowledgment of these delays seems lacking, leading to frustration among diners. While some staff have demonstrated commendable customer service, such as a proactive manager addressing concerns, menu accuracy and portion control remain points for improvement. Overall, the restaurant presents an inviting atmosphere and tasty dishes, but prospective visitors should be mindful of potential delays.

Sirved

Last update : 26.02.2025

3.5 ★ from 102 reviews
vonnae-lewis-office3
26.02.2025

I'm giving them 3 stars because it didn't make any sense for anyone to put as much seasoning salt on my fries. I didn't ask for extra seasoning and to get home to a large salt fries I couldn't even give it to the dogs. Just a waste of money

sshevyboyy
26.02.2025

16 minute wait turned to 45 min only to tell me it was been ready in the rack for online ready order

kiki-boo-love
26.02.2025

I love this place at this location wings are made with love if I had 10 stars they deserve all of them

neo-wiley
26.02.2025

I just wanted two drinks one small one large the total was 6.70 I didn't have 70c so I tried making my large a small but they didn't change then they ask for i didn't have 2c so thats ok they gave me the cups but I told I wanted 2 smalls and they saidits ok they didn't change my order

Restaurantji
3.2 ★ from 141 reviews

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