Dunkin' - Commack
Dunkin'
Description
Open into the early morning, this Dunkin' is a convenient late-night stop with grab-and-go sandwiches, hot tea, ice cream cakes and app ordering. Service quality is inconsistent: some staff are warm, helpful and keep the store tidy, while night shifts can be slow and inattentive. Menu selection and seating are limited, and order mistakes or refund disputes have been reported. For shift workers and late commuters it’s a useful, budget-friendly option—just manage expectations on service and accuracy.
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Feedback
The coffee is good, the service is fast, and the welcome is warm.
I'm unable to review this restaurant due to a conflict of interest.
If you're looking for coffee late in the evening when Starbucks is closed, this place has you covered. They offer hot tea and grab-and-go egg sandwiches as well. It's now open until 4:00 AM, which is great because I don't understand why most businesses in the area close by 10:00 PM. Your hours seem pretty spot on!
I would give this place zero stars. I've visited three times around 7 PM or later, and I won't be going back. The night staff just seem unwilling to work. They have a poor attitude, are slow, and spend more time chatting with their friends outside than attending to customers. If you order anything other than a cup of coffee, they make it difficult for you, and it's clear they stop working effectively after 7:45 PM.
I love this dunkin '! i used to work at the miller 's down the road, and i would work a LOT of doubles. I 'd order on the app and stop in before my opening shift, and the manager (i never got her name but she had blondish/dirty blonde hair) would always greet me with a smile and a have a nice day! and it would genuinely make my day. She was seriously the sweetest and i miss her (i don 't go in early anymore so i have no idea if she 's still there). I 've never had my order be incorrect and never encountered a rude employee. Even though i no longer work down the road, this is still the only dunkin ' i 'll go to. Way better than the one near mcdonald 's on vanderbilt. My coffee is always correct, the food is always good (i used to order the same thing before my double shifts, hash browns and a beyond sausage wake up wrap or sandwich) and sometimes they 'd even give me extra hash browns! Always made me feel special and definitely helped me get through those doubles. When looking at the recent reviews with one star, keep in mind we 're still in a pandemic and many people in this area are rude asHELL to food service workers. (i would know, i lived it). Treat people with kindness, that 's all.
