Carvel - Commack

I ordered a custom photo cake and it turned out exactly as I had requested. The ice cream was incredibly fresh and creamy, with a generous amount of crumbs in t... read more I ordered a custom photo cake and it turned out exactly as I had requested. The ice cream was incredibly fresh and creamy, with a generous amount of crumbs in the center of the cake. The restaurant is always bright, clean, and welcoming every time I visit.

I really enjoyed visiting this Carvel location. The facility was well maintained and showed signs of excellent management. The employee who assisted me with my... read more I really enjoyed visiting this Carvel location. The facility was well maintained and showed signs of excellent management. The employee who assisted me with my cake order was friendly and compassionate, ensuring that my family and I had a satisfying dining experience.

The Dark green icing cream colour of the cake was so strong that all ten guests and ourselves had Dark green lips; mouth ; fingers and nails. It was so bad that... read more The Dark green icing cream colour of the cake was so strong that all ten guests and ourselves had Dark green lips; mouth ; fingers and nails. It was so bad that , Inspite of washing with soap , it didn’t go away. Bummer -Everyone had dark green stools for continuously 3 days some guests faced upset stomach including me . After informing Ms.May, all I got was an unapologetic sorry.Definitely never ordering from here again. Not recommended!!!!

They don?t want to honor coupons. Poor management. Also when you cut open their cakes, the have severely reduced amount of crunchies and vanilla. They always sk... read more They don?t want to honor coupons. Poor management. Also when you cut open their cakes, the have severely reduced amount of crunchies and vanilla. They always skimp out on toppings as well. Pathetic, trying to cut corners and charge the same price asothers. Will not return, going to the farther carvel in smithtown on principle. Avoid at all costs.

The Dark green icing cream colour of the cake was so strong that all ten guests and ourselves had Dark green lips; mouth ; fingers and nails. It was so bad that... read more The Dark green icing cream colour of the cake was so strong that all ten guests and ourselves had Dark green lips; mouth ; fingers and nails. It was so bad that , Inspite of washing with soap , it didn?t go away. Bummer -Everyone had dark green stoolsfor continuously 3 days some guests faced upset stomach including me . After informing Ms.May, all I got was an unapologeticsorry.Definitely never ordering from here again. Not recommended!!!!