White Castle - Columbus
White Castle
Description
White Castle’s East Broad St. location offers a mixed experience highlighted by friendly, attentive staff and fresh, flavorful food—especially praised are the onion chips and breakfast items. While some customers commend the cleanliness and management, others report inconsistent food quality, such as cold or salty sliders and burnt sides. Service speed remains a common frustration, with wait times often extending beyond expectations despite light traffic. Staff members like Jose receive recognition for exceptional customer care. Pricing changes and occasional order errors have also been noted. Overall, the spot appeals to loyal fans seeking nostalgic flavors but may require patience and order vigilance.
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The hashbrowns were overcooked and broke apart easily, but the breakfast sandwiches were fantastic!
The burgers were overly salty, lacked pickles, and were served cold. The fries were decent, but the chicken fries were small and tough. The onion chips were burnt as well.
This was the best meal I've had in a long time! It was absolutely delicious, and everything was prepared just as I requested. Everything was fresh, and nothing was overlooked.
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